Harvard University

Harvard University

Donor Relations Coordinator

Cambridge, MA, United States

No sponsorship$69k-$78kDetected 2 days ago
Email MarketingSalesforceCRMExcelCustomer SupportResearchCommunicationCollaborationOrganizational SkillsMicrosoft Office

About the role

  • The GSD is Harvard's epicenter for scholarship and innovation related to the built environment.
  • This position is expected to take initiative in improving processes, streamlining workflows, and delivering donor-centric stewardship best practices and materials.
  • SUPERVISORY RESPONSIBILITIES: - There are no supervisory responsibilities associated with this position.

Responsibilities

  • Lead and strengthen the donor acknowledgment process, ensuring accurate, timely, and personalized donor communications grounded in clear, compelling writing and thoughtful editing.
  • Coordinate donor recognition, maintain accurate records, track engagement, and continuously improve the donor experience.
  • Provide responsive, professional service to internal partners and external stakeholders, including donors, alumni, and vendors.
  • Perform additional stewardship and administrative duties as assigned.
  • Leverage reporting tools (e.g., QlikView, Salesforce) to inform recognition efforts, listings, and mailings, analyze key performance metrics, and maintain accurate donor information across reports, trackers, and the database.
  • Develop and implement operational processes that improve donor stewardship and recognition efforts.
  • Collaborate across teams to build a best-in-class stewardship program.
  • The Donor Relations Coordinator is responsible for collaborating with colleagues in the Development and Alumni Relations Office (DevAR) and across the School on programs that acknowledge, recognize, cultivate, and steward donors at all levels of support.
  • Drives a timely and carefully crafted acknowledgment process that recognizes donors' philanthropic support.
  • Manages the full portfolio of Fellowship Reports and develops other stewardship communications.

Requirements

  • Applicants must be able to perform typical office tasks, including sitting for extended periods, using standard office equipment, and occasionally lifting up to 20 pounds.
  • HS Diploma or equivalent, required
  • Comprehensive knowledge of Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and the ability to quickly learn new software applications and technologies.
  • Campus presence is required at least one day per week and will frequently involve additional days on site.
  • Candidates must have employment authorization to work in the US, and we regret that we cannot sponsor a VISA.
  • Please note that to be considered for this position, a cover letter and resume are required with the submission of your application.

Nice to have

  • Demonstrated excellence in written communication, with the ability to compose and edit clear, compelling academic materials and donor-focused correspondence.
  • Must be highly organized, detail-oriented, and be able to work competently and efficiently in a multi-faceted environment with varied work styles.
  • Must be customer service-oriented and able to develop and maintain good working relationships with staff at all levels of the School.

Skills

  • Bachelor's degree preferred.
  • Previous experience in a nonprofit or fundraising office, donor relations, or development data management.
  • Ability to handle sensitive and confidential information with tact and discretion.
  • Experience with Advance CRM and QlikView reporting preferred.
  • Standard Hours/Schedule: 35 hours per week
  • Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
  • Pre-Employment Screening: Identity
  • Work Format Details
  • The work schedule and location will be set by the department at its discretion and based upon operational needs.
  • Additional details will be discussed during the interview process.
  • Certain visa types and funding sources may limit work location.
  • Individuals must meet work location sponsorship requirements prior to employment.

Compensation

  • The specific annualized hiring range for this position will be $68,506-78,000.
  • Salary ranges within each pay grade are based on qualifications, skills, experience, equity in comparison to similar positions, and external market values.
  • Salary ranges allow for differences among positions within the same grade as well as increasing levels of responsibility and performance within the same job.
  • For more information regarding salary ranges at Harvard, please see: https://hr.harvard.edu/salary-ranges
  • Support the stewardship of Annual Fund donors and prospects in partnership with the Annual Giving Team.

Benefits

  • Our benefits include, but are not limited to:
  • Generous paid time off including parental leave
  • Medical, dental, and vision health insurance coverage starting on day one
  • Retirement plans with university contributions
  • Wellbeing and mental health resources
  • Professional development opportunities including tuition assistance and reimbursement
  • Commuter benefits, discounts and campus perks
  • Learn more about these and additional benefits on our Benefits & Wellbeing Page.

Equal opportunity

  • EEO/Non-Discrimination Commitment Statement
  • equal opportunity and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025

Visa & Work Authorization

  • Harvard University is unable to provide visa sponsorship for this position
Apply directly at Harvard University →Create a free account for alerts like thisView Harvard University immigration profile

This listing is sourced directly from Harvard University's careers page and normalized into a canonical job model.