League Inc.
Senior Software Delivery Program Manager
Canada · Senior · Full-time
Sponsorship not specified$112k-$139kDetected 40 days ago
GCPProject ManagementHRISOnboardingLeadershipCommunicationProblem SolvingMentoring
About the role
- You will act as a primary liaison between our customer and League's cross-functional teams.
- Accountable for the creation and management of one or more project plans, status reports, and risk and issue logs
Responsibilities
- Act as a strategic and trustworthy partner between your client and League during the onboarding process
- Manage program calendar and meeting schedule to track towards timely execution of implementation
- Collaborate with a cross functional team, during a project to inform various stakeholders of upcoming tasks, project status and escalating issues when necessary
- Demonstrate the ability to motivate and guide internal teams to deliver according to plan, including but not limited to:
- Lead client discussions on implementation and/or project activities
- Demonstrate core problem solving skills to support the delivery of a successful implementation and product development when faced with uncertainty
- Support identifying dependencies and coordinating with your cross-functional teams to ensure attainment of dependencies and mitigation where appropriate to ensure delivery scheduled adherence
- Support change control processes and governance meetings to ensure alignment and integrity of the project scope and timeline
- Support Testing initiatives across the implementation lifecycle and act as the liaison with the customer for League's testing resources
- Proactively reach out to clients & decision makers to manage expectations and drive accountability
Requirements
- It is vital to have strong customer facing communication skills and an ability to identify and escalate barriers to project success.
Nice to have
- 3-5 years experience in a high-performance implementation capacity
- 5+ years of project management experience preferred
- Bachelor's degree or equivalent
Skills
- Project management best practices and apply tools and processes per internal standard
Compensation
- CANADA APPLICANTS ONLY: The Canada-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits.
Benefits
- We prioritize your well-being with complete medical, dental, and vision coverage
- Bonus Program: Be rewarded for your contributions with our performance-based bonus program
- Employee Stock Option Program: Become an owner and share in our success through our stock option program
- Unlimited Paid Time Off: Take the time you need to recharge and maintain a healthy work-life balance
- Spending Accounts: Manage your healthcare and dependent care expenses with tax-advantaged spending accounts
- Mentorship Program: Benefit from guidance and support from experienced leaders in your field
- Highmark Health, Google Cloud, League: new digital front door to seamless care
- League raises $95 million USD in Series C to build world's leading healthcare CX platform
- Forbes x League: The Platformization Of Healthcare Is Here
Company info
- You have done the hard part of submitting your application; let's do ours by sharing potential next steps
Visa & Work Authorization
- al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status
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This listing is sourced directly from League Inc.'s careers page and normalized into a canonical job model.