Coface
Account Manager, Business Information
Princeton, NJ, United States
Sponsorship not specifiedDetected 12 hours ago
CRMAccount ManagementExcelCustomer SuccessCommunicationCollaborationProblem SolvingMicrosoft OfficeUnderwriting
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odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- The Account Manager is responsible for managing and growing relationships with existing clients and their intermediaries.
- This role focuses on client retention, revenue growth, customer satisfaction, and identifying new business opportunities within assigned accounts.
- The Account Manager acts as a trusted advisor to clients by understanding their business needs, providing solutions, and helping them maximize the value of Coface products and services.
Responsibilities
- Build and maintain strong relationships with clients and intermediaries through regular communication.
- Develop and execute account plans to support client retention and growth.
- Manage renewals and maintain profitable client relationships.
- Work closely with Sales, Underwriting, the SSC, and other internal teams to deliver excellent customer service.
- Manage multiple accounts and projects while meeting deadlines.
- Track Key Performance Indicators metrics and develop action plans when needed.
Nice to have
- Serve as the main point of contact for assigned accounts.
- Respond quickly and professionally to client questions and concerns.
- Understand client needs and recommend appropriate Coface solutions.
- Act as a trusted advisor and advocate for clients within Coface.
- Conduct regular business reviews with clients to discuss performance, goals, and opportunities.
- Identify opportunities for cross-selling and upselling additional Coface products and solutions.
- Prepare and present renewal proposals and business recommendations.
- Ensure client information and contractual documentation remain accurate and up to date.
Company info
- At Coface, we make trade happen everyday.
- Joining Coface means being part of a close-knit international organization, where your ideas matter.
This listing is sourced directly from Coface's careers page and normalized into a canonical job model.