cinc
Business Operations Specialist
Dallas, Texas
Sponsorship not specifiedDetected 20 days ago
JavaScriptPythonCybersecurityComplianceHubSpot
About the role
- Real Geeks is headquartered in Dallas, TX and owned by Fidelity National Financial (NYSE: FNF), along with CINC, SkySlope and other leading real estate technology companies.
- You'll be as comfortable writing a HubSpot workflow action as ordering a laptop or driving a security remediation ticket to closure.
- Administer our dialer (currently Aircall): number provisioning, SMS enablement, call routing, and integration health.
Responsibilities
- As the Business Operations Engineer at Real Geeks, you'll own the technical backbone of
- Maintain and extend existing custom HubSpot apps (i.e. Inactive Platforms, the dedupe tool, billing payments, KB redirects, etc) and build new HubSpot workflow custom-code actions in JavaScript or Python as the business needs automation.
- Own the contact dedupe queue end-to-end and the HubSpot Support intake: triage, resolve, and push routine cases to self-serve and tiered routing.
- Manage the laptop fleet for Sales, Service, Marketing, and Business Operations staff, and administer the SaaS stack (seat reconciliation, license true-ups, invoice review) across HubSpot, Aircall, Zoom, Slack, Stripe and other applications, as needed
- Own FNF compliance work: vulnerability (VIT) remediation via ServiceNow CMDB and Qualys, vendor TPRM/InfoSec assessments with FNF Corporate Counsel, IIQ provisioning, and the bi-weekly AP digest.
- Administer Google Workspace (accounts, groups, shared drives, Vault) and coordinate with HR on hires and departures.
- Document processes as you go. This role runs on a documentation foundation, not tribal knowledge.
- Manage the laptop fleet for Sales, Service, Marketing, and Business Operations staff, and administer the SaaS stack (seat reconciliation, license true-ups, invoice review) across HubSpot, Aircall, Zoom, Slack, Stripe and other applications, as needed; handle MDM via Jamf and Kolide.
- Document processes as you go.
- Coding skills in JavaScript or Python sufficient to build and maintain custom HubSpot actions and small integration services.
Nice to have
- Aircall, Stripe, or Zoom admin experience
- real estate or PropTech background
- SOC 2 or ISO 27001 exposure
- AI-tools experience for ops use cases
- Asana administration
- and familiarity with FNF, CINC, or other large financial-services parent environments.
Skills
- workflows, custom objects,, associations, the app marketplace, the HubSpot API, and custom-code workflow actions.
Compensation
- A competitive compensation and benefits package, including health insurance, 401k, Employee Stock Purchase Plan options, and a Continuing Education benefit
Benefits
- A competitive compensation and benefits package, including health insurance, 401k, Employee Stock Purchase Plan options, and a Continuing Education benefit
- number provisioning, SMS enablement, call routing, and integration health.
Company info
- Real Geeks helps thousands of ambitious agents and small teams accelerate their business growth with innovative technology that helps them capture leads, nurture opportunities, and turn them into clients for life.
- We're a passionate team working remotely across the US and Canada, connected by a shared mission and drive to make our customers successful.
- cross-org tickets, security assessments, and compliance workflows.
- Strong written communication.
- This role corresponds with FNF counsel, AP, and security analysts in writing on a near-daily basis.
- our Sales, Service, and Marketing operations: the HubSpot and Aircall platform, the custom apps and integrations the team runs on, IT for the Business Operations function, and the day-to-day interface with our parent company (FNF) on compliance and vendor management.
- This is not a help desk role.
- Specific responsibilities include, but are not limited to:
This listing is sourced directly from cinc's careers page and normalized into a canonical job model.