Teamwass
General Manager, Site Operations
USA-NC - Charlotte Office · Contract
Sponsorship not specifiedDetected 30 days ago
Project ManagementBrand StrategyCadenceLeadershipCommunicationCollaborationProblem SolvingMentoring
About the role
- We are seeking a General Manager, Site Operations, reporting to the Associate Vice President, Solutions, to serve as the central coordination and accountability point for the Charlotte Branding & Signage operation.
Responsibilities
- Coordinating priorities across project management, design, prepress, print production, warehouse/shipping, and delivery
- This role is not intended to replace functional leadership across project management, design, print, or production.
- Instead, it provides site-level coordination, prioritization, operating visibility, and escalation support to ensure the Charlotte operation runs with clarity and consistency.
- Own and maintain the end-to-end master production and delivery schedule for all Charlotte-driven work
- Align timelines across project management, design, print production, prepress, warehouse/shipping, and delivery
- Identify schedule conflicts early and drive timely resolution with the appropriate stakeholders
- Maintain visibility to capacity constraints, competing priorities, and critical path dependencies
- Access support for travel and commuting needs, where available
Requirements
- Required Skills and Abilities
- Ability to synthesize information quickly and translate complexity into clear next steps
- Strong understanding of production workflows, scheduling dependencies, and delivery realities
- Ability to balance urgency, quality, capacity, cost, and client commitments
- Comfort operating in ambiguity and creating structure in a changing, fast-moving environment
- 5 to 10+ years of experience in operations, project delivery, signage, print production, live events, fabrication, or a related production environment
- Proven experience coordinating complex, cross-functional workflows across multiple teams or workstreams
- Strong experience with scheduling, resource planning, delivery tracking, and operational reporting
- Experience working in matrixed organizations where influence, alignment, and escalation are critical to success
Nice to have
- Experience in signage, branding, print production, fabrication, live events, or temporary event environments strongly preferred
Benefits
- Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
- Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
- Parental Leave: We provide paid parental leave to support your family during important life events.
- Retirement Plan: 401k plan including contribution matching.
- Healthcare: Medical, dental, vision, FSA/HSA, life and disability coverage options.
- Commuter Benefits: Access support for travel and commuting needs, where available
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