Together AI
Data Center Operations Coordinator
San Francisco · Full-time
Sponsorship not specified$150k-$200kDetected 37 days ago
AlgorithmsJiraExcelResearch
About the role
- This role acts as the central point of coordination for hardware incidents, vendor dispatches, ticket management, asset tracking, and operational reporting to ensure maximum uptime and fast issue resolution.
Responsibilities
- Track and manage all break/fix incidents across multiple data centers
- Maintain accurate records of failed hardware, replacements, RMAs, and repair status
- Experience working in data center operations, IT infrastructure, or hardware support
- Ability to manage multiple priorities across several sites simultaneously
Requirements
- Strong understanding of server, storage, and networking hardware
- Experience with ticketing systems such as ServiceNow, Jira, or Remedy
- Proficiency with Excel, reporting dashboards, and inventory tracking tools
Nice to have
- Experience supporting enterprise or hyperscale data centers
- Understanding of ITIL processes and change management
- CompTIA Server+, Network+, or similar certifications
- About Together AI
- Together AI is a research-driven AI infrastructure company on a mission to dramatically lower the cost of modern AI by co-designing software, hardware, algorithms, and models.
- Our team has been behind landmark advances including FlashAttention, Hyena, FlexGen, and RedPajama.
- Individual compensation will be determined by experience, skills, and job-related knowledge.
Compensation
- We offer competitive compensation, startup equity, health insurance and other competitive benefits.
- The US base salary range for this full-time position is: $150,000-200,000 + equity + benefits.
- Our salary ranges are determined by location, level and role.
- Individual compensation will be determined by experience, skills, and job-related knowledge.
Equal opportunity
- Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.
Visa & Work Authorization
- t opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more
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This listing is sourced directly from Together AI's careers page and normalized into a canonical job model.