Blank Street

Blank Street

General Manager

Los Angeles, US

Sponsorship not specified$75k-$85kDetected 2 days ago
SparkAuditingSupply ChainInventory ManagementCustomer SupportLeadershipCommunicationCollaborationMentoringOrganizational Skills

About the role

  • From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable.
  • It all starts with our people and their commitment to make magic happen each and every day.
  • Add a Spark to the Ordinary… As a General Manager at Blank Street, you'll play a key role in bringing our brand to life in Los Angeles.

Responsibilities

  • Create a motivating and engaging culture for employees
  • Create and publish all schedules according to state and local labor laws
  • Oversee and validate the quality of training being led by your Cafe Leads, providing feedback and coaching where needed
  • Develop your teams in a timely manner, ensuring any performance issues are addressed quickly and fairly
  • Work with HQ to manage change to ensure Blank Street is continuously evolving while minimizing disruption for your team
  • Work to maintain the very best team engagement scores
  • Maintain food and beverage quality standards across your stores and ensure recipes are executed accurately and consistently by your team
  • Develop meaningful ties with neighboring businesses and people to help grow local brand loyalty
  • Look for ways to continuously develop your leadership, training and coaching skills
  • Collaborate with other General Managers across Blank Street to share best practices and build community

Requirements

  • 4+ years of experience managing single-unit operations in high growth hospitality and/or retail brands
  • Experience managing large hospitality teams
  • Experience managing inventory and supply chain ordering
  • Assess where there are gaps in communication or processes that you can fill to improve neighborhood performance
  • Blank Street will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Blank Street is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating or rehabilitative evidence, or challenge the accuracy of the background check report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/

Skills

  • Passion for excellent customer service and hospitality
  • Ability to perform under pressure and time constraints
  • Excellent organizational skills
  • Highly effective interpersonal and communication skills
  • Excellent delegation and follow up skills
  • Capable of managing change
  • Willingness to collaborate across departments and teams
  • Ability to troubleshoot and problem solve, prioritizing around urgency
  • Hands on and highly action-oriented
  • Deep knowledge and interest in specialty coffee, hospitality, restaurants or retail
  • Positive, enthusiastic and results driven
  • Passionate people leader and developer

Compensation

  • $75,000-$85,000 annual salary
  • Blank Street, in good faith, believes that the posted salary range is accurate for this role at the time of posting.
  • Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package.

Benefits

  • 15 days of paid annual leave (on top of company-observed holidays and sick time)
  • Three health plan options, with full coverage available for two employee-only tiers.
  • Commuter benefits
  • Parental leave
  • Bereavement leave
  • Review and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on time
  • Take ownership of your stores' financial performance, finding areas for growth and inspire team to share the same vision across your neighborhood
  • Step in to cover scheduling gaps or time off in your locations

Company info

  • At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
  • Add a Spark to the Ordinary…
  • As a General Manager at Blank Street, you'll play a key role in bringing our brand to life in Los Angeles. You'll launch and lead one of our first stores in Beverly Hills, building a high-performing team, setting the standard for operations, and creating an exceptional customer experience every day. This role is about more than running a store, it's about embedding Blank Street into the fabric of the community. You'll inspire your team to serve with passion, care, and precision, ensuring every guest feels welcomed and every coffee is made with pride. We're looking for a proven operator who thrives in fast-paced, high-growth environments and takes pride in delivering world-class hospitality. If you're customer-focused, highly organized, and motivated to make a lasting impact, this is your opportunity to grow with us as we scale across LA.
  • At Blank Street, we're on a mission to become the defining food and beverage brand of our generation.
  • We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited.
  • As a General Manager at Blank Street, you'll play a key role in bringing our brand to life in Los Angeles.
  • You'll launch and lead one of our first stores in Beverly Hills, building a high-performing team, setting the standard for operations, and creating an exceptional customer experience every day.
  • This role is about more than running a store, it's about embedding Blank Street into the fabric of the community.
  • You'll inspire your team to serve with passion, care, and precision, ensuring every guest feels welcomed and every coffee is made with pride.
  • We're looking for a proven operator who thrives in fast-paced, high-growth environments and takes pride in delivering world-class hospitality.
  • If you're customer-focused, highly organized, and motivated to make a lasting impact, this is your opportunity to grow with us as we scale across LA.
  • Be a brand ambassador - have a thorough understanding of what makes Blank Street's products unique and differentiated with the ability to communicate it to customers and teammates, inspiring them to fall in love with Blank Street
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This listing is sourced directly from Blank Street's careers page and normalized into a canonical job model.