Ghr
Financial Center Assistant Manager
Phoenix
Sponsorship not specifiedDetected 2 days ago
Operations ManagementPerformance ManagementCustomer SupportLeadershipCollaborationProblem SolvingCritical ThinkingMentoring
About the role
- We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
- These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
- Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
Responsibilities
- Manages client traffic, engaging and appropriately routing clients, and fosters client retention
- Manages business results through formalized management routines and coaching
- Creates a world class client experience environment
- Manages market-level initiatives prescribed by market leaders
- Drives operational excellence by engaging employees on business strategy
- Manages organizational priorities and effective execution
- Collaborates effectively to get things done, building and nurturing strong relationships
- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
- Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.
- We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
Requirements
- Has the ability to learn and adapt to new information and technology platforms
- Experience in financial services and knowledge of financial services industry, products and solutions
- Experience in mortgage, retail and/or hospitality
- Experience working in an environment with individual and team goals where goals were routinely met or exceeded
- Bilingual skills
Skills
- Coaching
- Customer Service Management
- Customer and Client Focus
- Performance Management
- Talent Development
- Business Operations Management
- Recruiting
- Result Orientation
- Risk Management
- Inclusive Leadership
- Leadership Development
- Prioritization
Benefits
- We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
Company info
- At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
This listing is sourced directly from Ghr's careers page and normalized into a canonical job model.