Hilton Grand Vacations
Director Guest Services
Waikoloa, HI, United States · Director · Full-time
Sponsorship not specified$80k-$95kDetected 1 day ago
Leadership
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odds of building a lasting career here
26Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
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About the role
- The Director of Guest Services leads all Front Office functions, including Guest Service Attendants, Night Audit, Rooms Control, and Shuttle Operations, to deliver a seamless, high‑quality owner and guest experience. As part of the Resort Leadership Team, this role drives service excellence, operational efficiency, and financial performance by developing
- and implementing policies, processes, and initiatives that enhance owner and guest satisfaction while supporting the achievement of annual business objectives. Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include: - Salary Range: $80,000 - $95,000/annually - This position is eligible for a
Responsibilities
- The Director of Guest Services leads all Front Office functions, including Guest Service Attendants, Night Audit, Rooms Control, and Shuttle Operations, to deliver a seamless, high‑quality owner and guest experience.
Compensation
- $80,000 - $95,000/annually - This position is eligible for a corporate bonus - Medical, Dental, and Vision insurance from Day One - Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program - Team Member Travel Program - enjoy discounted rates at incredible around the globe - Flexible PT...
Benefits
- We offer an excellent benefits package to our full-time
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This listing is sourced directly from Hilton Grand Vacations's careers page and normalized into a canonical job model.