HighFive Healthcare
Partner Enablement Manager
Austin, US
Sponsorship not specifiedDetected 36 days ago
Product StrategySalesLeadershipCommunicationProblem Solving
About the role
- We're now leading the shift to Agentic AI: intelligent agents that don't just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time.
- Being a Dialer At Dialpad, AI isn't just a feature; it's how our teams do their best work every day.
- We put powerful AI tools in every employee's hands so they can move faster, think bigger, and achieve more.
Responsibilities
- Product & Pricing SME: Own partner enablement efforts as the primary expert for Dialpad's entire product portfolio, add-ons, pricing workflows, and go-to-market strategy, ensuring process stability.
- Core Partner trainer for all product or pricing updates and launches.
- Maintain all Partner facing product and pricing materials in Dialpad's CMS, Highspot.
- Instructional Designer, building Partner training courses in LMS, Docebo.
- Product Launch Enablement Lead: Consult on end-to-end product strategy, go-to-market dependencies, and pricing navigation.
- Curate all launch-related live training, resources, feedback loops, and reinforcement activities for all Partner roles.
- Product Readiness for Partners: Bridge technical and operational gaps to ensure sales mastery in "elite discovery", scoping, quoting & customer growth.
- Consult with Partner leadership to identify gaps in skills or knowledge and design training programs to address them.
- Develop and deliver interactive training workshops, job resources, practice activities, demo certifications, and more.
- Data-Driven Enablement: Activate external use of our own Dialpad products, in tandem with other demo tools like Consensus, to efficiently reinforce training and track enablement results against expected outcomes.
Nice to have
- Spearhead product feedback sessions and surveys to help inform the product team and enablement's approach.
- Work closely with the overall Sales Enablement team to ensure that initiatives are aligned and integrated across the business.
Skills
- Strong technical acumen, with an understanding of basic sales process and terminology, and how to enable revenue-driving teams for success.
- Experience using Generative or Agentic AI Tools, Docebo (LMS), and Highspot (CMS) preferred.
- A proactive, problem-solving mindset and a passion for continuous improvement.
- Bachelor's degree preferred.
- Sales experience preferred.
- Work at the center of the AI transformation in business communications
- Join a team where AI amplifies every employee's impact
- Competitive salary, comprehensive benefits, and real opportunities for growth
- Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.
Compensation
- Competitive salary, comprehensive benefits, and real opportunities for growth
Benefits
- Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential.
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This listing is sourced directly from HighFive Healthcare's careers page and normalized into a canonical job model.