AvalonBay Communities
Intermediate Customer Support Loss Mitigation
LOC-10009-Virginia Beach Office · Mid · Full-time
Sponsorship not specified$39k-$58kDetected 20 days ago
AccountingExcelProcess ImprovementCustomer SupportLeadershipCommunicationCollaborationOrganizational Skills
About the role
- Creating a better way to live is the purpose that binds AvalonBay associates.
- We take that purpose seriously and expect you will as well.
- By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates.
Responsibilities
- Maintain accurate subsidy account information throughout the resident life cycle
- Maintain documentation in accordance with established policies and procedures
- Perform additional duties and tasks as assigned
Requirements
- Experience with data entry and Microsoft Excel required
- Experience working with accounting systems
- Ability to multitask in a fast-paced environment
- High school diploma or GED required
Skills
- Monitor and enter data into vendor databases to ensure compliance
- Strong communication and organizational skills
Compensation
- $38,600.00 - $57,900.00
- Creating a better way to live is the purpose that binds AvalonBay associates.
- We take that purpose seriously and expect you will as well.
- By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates.
- Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
- The Intermediate Customer Support Loss Mitigation Associate is responsible for ensuring all resident accounts receiving rental subsidies are accurately maintained throughout the resident life cycle.
Benefits
- Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more.
- Click on Benefits (https://jobs.avalonbay.com/benefits) for information.
Equal opportunity
- equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.
Visa & Work Authorization
- ed medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law
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This listing is sourced directly from AvalonBay Communities's careers page and normalized into a canonical job model.