Ironcladhq

Customer Account Executive

Chicago · Full-time

Sponsorship not specified$25k-$250kDetected 98 days ago

SalesAccount ManagementNegotiationForecastingCustomer SuccessCommunicationCollaborationMentoring

About the role

Contracts move faster, insights surface instantly, and agents push work forward, all with you in control.
That's why the world's most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On.

Manage a book of business to drive expansion and retention by proactively identifying customer needs, uncovering growth opportunities, and positioning solutions to maximize customer value.
Collaborate cross-functionally with Customer Success, Implementation, Support and Product teams to ensure seamless execution, customer satisfaction, and long-term partnership success.
Maintain accurate forecasting and pipeline hygiene in sales tools, and regularly report on progress toward individual and team targets.
You've sourced and sold deals in the $25k-$250k ARR range and have experience running a full sales cycle on your own.
Works well with other teams and wants to own projects outside of just closing deals.
Family forming support through Maven for you and your partner
And most importantly: the opportunity to help build the company you want to work at

At least 2-5 years of new business sales or account management experience, ideally in B2B SaaS.
Comfort with basic sales tools and ability to utilize internal systems to surface upsell and cross sell opportunities within your book of business.

$160,000 - $230,000
The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters.
The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate.
Our OTE is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Paid time off - take the time you need, when you need it
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
US Full-Time Employee Benefits at Ironclad:
UK Employee-specific benefits are included on our UK job postings
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use

Excellent communication skills, and persistent follow through on commitments to our customers.

This listing is sourced directly from Ironcladhq's careers page and normalized into a canonical job model.