Insulet Corporation
Director, Digital Platform Engineering (Hybrid - Acton, MA)
Acton, Massachusetts · Director
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About the role
- Director of Engineering, Digital Platform Engineering
- You will champion multi-agent AI architectures, platform engineering excellence, and AI-native development practices that accelerate innovation, enhance developer productivity, and elevate delivery quality at scale.
- We are seeking a visionary Director of Engineering to fundamentally transform our Digital Engineering organization into an AI-native powerhouse.
Responsibilities
- Modernize Platform & Integrations: Design and deploy dedicated gateways to route, rate-limit, and secure digital traffic, ensuring highly available connections to backend models, agents and tools.
- Drive Multi-Agentic Architectures: Architect scalable multi-agent frameworks that natively orchestrate complex, multi-step customer journeys directly within the application layer.
- Establish repeatable Practices: Implement automated, policy-as-code guidelines across the platform to ensure all customer-facing AI features adhere to strict latency, security, data privacy, and brand-safety standards before reaching production.
- Pioneer Context & Harness Engineering: Build the connective tissue (the harness) that dynamically retrieves, formats, and securely routes real-time context from our CRM, Loyalty, and web engagement to LLMs, guaranteeing highly personalized and grounded customer interactions.
- Embed acceleration in the Customer Journey: Engineer the application layer to deliver conversational commerce, intelligent product discovery, and dynamic personalization capabilities across all digital touchpoints.
- Align to Digital KPIs: Partner directly with digital product management to ensure all platform capabilities measurably drive E-commerce conversion, Loyalty program engagement, and CRM retention metrics.
- Drive AI-Native Engineering: Lead the transition to an AI-SDLC
- roll out AI-assisted coding tools, automated workflows, and AI-driven testing across the digital engineering organization to fundamentally change how we build software.
- With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle.
- Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller.
Skills
- Core Competencies
- A profound product-engineering mindset
- What Success Looks Like in Year One
- NOTE: This position is eligible for hybrid working arrangements (requires on-site work from an Insulet office). #LI-Hybrid
Compensation
- Compensation & Benefits:For U.S.-based positions only, the annual base salary range for this role is $205,800.00 - $308,700.00This position may also be eligible for incentive compensation.We offer a comprehensive benefits package, including
Company info
- Director of Engineering, Digital Platform Engineering About the Role We are seeking a visionary Director of Engineering to fundamentally transform our Digital Engineering organization into an AI-native powerhouse.
- We are looking for highly motivated, performance-driven individuals to be a part of our expanding team.
- We are seeking a visionary Director of Engineering to lead the evolution of our Digital Platform Engineering organization and redefine how software is built, delivered, and scaled in the AI era.
This listing is sourced directly from Insulet Corporation's careers page and normalized into a canonical job model.