Genuine Parts Company
Senior Customer Service Representative
Orlando, FL, USA · Senior
Sponsorship not specifiedDetected 1 day ago
NegotiationCustomer SupportCommunicationTime ManagementMentoring
> stay_score
odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- SUMMARY: Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met.
- This role provides guidance and advice to less experienced Customer Service Representatives.
Responsibilities
- Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Requirements
- This role has in-depth knowledge of the company's
- This role has in-depth knowledge of the company's products and services.
Nice to have
- LICENSES & CERTIFICATIONS: Excellent driving record preferred.
Skills
- Reliability, organization, and attention to detail required.
- Excellent communication skills including written, verbal, and listening.
- Ability to multi-task and time management skills required.
- Excellent computer skills.
- Excellent negotiation skills.
- Strong product knowledge.
Company info
- Orders items to ensure appropriate inventory levels are maintained for customers.
Visa & Work Authorization
- GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information,
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This listing is sourced directly from Genuine Parts Company's careers page and normalized into a canonical job model.