Solink
Senior Sales Operations Analyst (13 month contract)
Canada · Senior · Full-time
Work authorization requiredDetected 19 days ago
SalesforceCRMSalesForecastingExcelCustomer Success
About the role
- The Senior Sales Operations Analyst is a critical role in scaling revenue growth at Solink.
Responsibilities
- Identify bottlenecks in current sales and operational workflows, implementing automation and process improvements where necessary.Leverage data to create more predictable outcomes by identifying opportunities to increase sales productivity and operational efficiency.
- Recommend and implement process improvements to prevent errors and automate work wherever possible.
- Ensure the CRM (Salesforce) is set up to deliver smooth hand-offs from the Sales Team.
- Build reports and dashboards in clear, actionable formats for AEs and Sales Leadership.
- Act as a business partner to your main stakeholders, staying aligned on priorities, current processes, and future initiatives.
- Partner with leaders across Sales, Finance, Marketing, and Operations to ensure cross-functional alignment on projects.
Requirements
- You have 3+ years experience in a high-growth B2B SaaS company.
- You have proven expertise in CRM management (preferably Salesforce) with workflows, automation, reports, dashboards, lists, data hierarchies, and importing data to update existing records.
- You have a high proficiency in Excel/Google Sheets (e.g., pivot tables, INDEX/MATCH, VLOOKUP, IF statements, filters).
- You have experience handling process changes with high consideration to change management.
- Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we're upfront about what's required.
- Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.
- You are an advanced user of Google Apps Script, with hands-on experience building automations that connect Google Workspace tools (Sheets, Docs, Gmail, Calendar, etc.) - you will be expected to share tangible examples of scripts you've built and deployed.
- You are proficient with AI tools (e.g., ChatGPT, Claude, Gemini) and actively use them to accelerate analysis, automate repetitive tasks, and improve output quality - you can speak to specific, results-driven use cases from your current or past roles.
- Candidates must undergo a criminal records check upon hire
- Be a Canadian Citizen (dual citizens included), or eligible to work in Canada
- Be willing to comply with Solink's own security policies and standards.
- We do things the Solink way:
- Act with URGENCY - Our customers move fast, so we do too.
- Deliver with QUALITY - We sweat the details and hold a high bar.
Skills
- This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.
Benefits
- Monthly reimbursement for fitness, wellness, or mental health programs.
Company info
- Clear expectations, honest feedback, and no politics.
Equal opportunity
- EQUAL OPPORTUNITY EMPLOYER.
- IF YOU REQUIRE ACCOMMODATION DURING THE SELECTION PROCESS, PLEASE LET US KNOW.
Visa & Work Authorization
- Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;
This listing is sourced directly from Solink's careers page and normalized into a canonical job model.