Lassie
Account Manager
San Francisco, CA
Sponsorship not specifiedDetected 49 days ago
About the role
- Account Managers make sure customers keep getting more value from Lassie over time.
Responsibilities
- Build trusted relationships with doctors' offices and resolve issues before they become renewal problems
- Translate customer feedback into clear asks for product, operations, and support
- You'll build relationships with doctors' offices, spot risk early, resolve issues, surface expansion opportunities, and turn customer feedback into a stronger product.
Benefits
- Own customer health after launch, including adoption, satisfaction, churn risk, and expansion opportunities
Company info
- Our mission is to help small businesses run themselves.
- We're starting with doctors' offices, building autonomous systems that handle busywork and complete the workflows that keep the office moving every day.
- Our team is small, flat, and ambitious.
- We value craft, intellectual rigor, and direct communication.
This listing is sourced directly from Lassie's careers page and normalized into a canonical job model.