Albemarle
Senior Benefits Consultant, Health & Welfare Programs
Charlotte, North Carolina, United States of America · Senior
Sponsorship not specifiedDetected 30 days ago
ComplianceVendor ManagementHRISHIPAALeadershipCommunicationCollaborationProblem Solving
About the role
- Be an essential element to a brighter future.
- We work together to transform essential resources into critical ingredients for mobility, energy, connectivity and health.
- This position is a hybrid role located in our Charlotte, NC corporate office, requiring an in-office presence Tuesday, Wednesday, & Thursday.
Responsibilities
- Establish and maintain robust operating procedures, governance standards, and knowledge frameworks to support scalable and consistent execution.
- Lead vendor issue resolution and influence vendor behavior to improve operational performance and employee experience.
- Identify and drive vendor optimization opportunities, including service model improvements and cost efficiencies.
- Lead support for audits, regulatory activities, and compliance reviews, proactively identifying and mitigating risk.
- Partner with HRIS and Service Delivery to design and enhance dashboards, reporting, and data governance controls.
- Drive improvements in data processes to minimize risk and improve decision-making.
- Apply strong project leadership to requirements gathering, solution design, testing, and operational transition.
- Collaborate across regions to harmonize processes, share best practices, and scale solutions globally.
Requirements
- Required Experience & Skills
- Bachelor's degree required.
- Experience & Skills
- Strong operational and systems expertise across HRIS, vendor platforms, and service delivery tools.
- Experience with automation, digital enablement, or transformation initiatives.
- 7+ years of experience in benefits operations, vendor management, or total rewards administration.
- Deep knowledge of U.S. health and welfare programs and regulatory requirements (ERISA, COBRA, HIPAA, FMLA, ACA, ADA).
- Demonstrated ability to lead through complex problem solving, including issues spanning multiple systems, vendors, and stakeholders.
- Advanced analytical skills, including experience working with large datasets, reconciliations, and root cause analysis.
- Preferred
- Proven ability to work independently with broad direction, developing solutions to complex and ambiguous problems.
- Excellent communication and influencing skills, with the ability to engage senior stakeholders and external partners effectively.
- Demonstrated experience leading initiatives or key workstreams in a matrixed or shared services environment.
- Strong process orientation with a continuous improvement mindset and comfort challenging the status quo.
Nice to have
- CEBS, SHRM-CP, or similar certifications preferred.
Compensation
- Lead and manage Annual Enrollment execution, including project managing, planning, testing, reconciliation, and continuous improvement.
Benefits
- Provide end-to-end ownership and oversight of health & welfare, life and disability, voluntary benefits, wellness programs, time off programs, and Leave of Absence coordination.
- Act as a primary relationship owner for key benefits vendors, driving accountability for service delivery, SLAs, and performance outcomes.
- Partner with Total Rewards COE to shape vendor strategies, program enhancements, and plan changes, ensuring alignment with business objectives.
- Establish and monitor quality assurance processes, controls, and governance routines across benefits operations.
- Own data integrity across benefits systems, ensuring accuracy across HRIS, payroll, vendor interfaces, and case management tools.
- Benefits Administration & Operational Delivery
- Lead and support benefits implementations, system enhancements, and cross-functional transformation initiatives.
- Serve as a key partner in global benefits alignment, ensuring consistency in approach while respecting local requirements.
- Represent benefits operations in cross-functional and global forums, influencing decisions and driving alignment across stakeholders.
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This listing is sourced directly from Albemarle's careers page and normalized into a canonical job model.