Synechron

Production Support Analyst - Capital Markets

Toronto, ON

Sponsorship not specifiedDetected 30 days ago

PythonJavaSpringGitSQLMongoDBAWSDockerCI/CDJenkinsLinuxDevOpsData ScienceConfluenceResearchCommunicationMentoringUnderwriting

About the role

Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams.
With top clients to boast about, Synechron has a global workforce of 16,850+, and has 60 offices in 20 countries within key global markets.
The ideal candidate will be hands-on, detail-oriented, and capable of managing both daily operations and strategic initiatives.

Provide ongoing support and maintenance for capital markets trading and risk systems.
Collaborate with cross-functional teams to ensure system stability, performance, and continuous improvement.
Manage and troubleshoot Linux, Windows, and SQL database environments.
Document processes, issues, and user stories using Confluence and Jira.
Manage incident, problem, and change requests following ITIL principles.
Monitor application performance and build proactive alerts using tools like ITRS Geneos, AppDynamics, Dynatrace.
Support CI/CD pipelines and automation using tools like Github, Nexus, Jenkins, and Ansible.
Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions.
Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more.
We are seeking a highly skilled and proactive Production Support Analyst to join our team, supporting large-scale, enterprise-wide capital markets trading and risk platforms.

Must be extremely hands-on, detail-oriented, assertive, and proactive.
Proven experience supporting large-scale, enterprise-wide, global trading and risk platforms.
Ability to adapt and thrive in a fast-paced environment.
Bachelor of Science degree or equivalent.
Experience with ITIL, incident/problem/change management.

Experience with batch scheduling platforms like BMC Control M, Autosys, Tidal.
Experience with CI/CD, MemSQL, Ignite, Java Spring, AWS, S3, MongoDB, Docker, Kubernetes.
Knowledge of Capital Markets and sales lifecycle is a plus.
Preferred, but not required:

With top clients to boast about, Synechron has a global workforce of 16,850+, and has 60 offices in 20 countries within key global markets.
The base salary for this position will vary based on geography and other factors.
In accordance with law, the base salary for this role if filled within Toronto, ON is CAD $100k - CAD $110k/year & benefits (see below).

15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days).
A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability.
A higher education certification policy.
Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all.
We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
Flexible hybrid policy.

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an

equal opportunity workplace and is an affirmative action employer.
We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company.

This listing is sourced directly from Synechron's careers page and normalized into a canonical job model.