IVX Health
Insurance Follow-Up Specialist
Remote - US · Full-time
Sponsorship not specified$50k-$100kDetected 8 days ago
ExcelICD-10Patient CareCritical ThinkingMicrosoft Office
About the role
- Note: This is a remote position open to candidates across the U.S. Local candidates may also opt to work from our Brentwood, TN office.
- Why IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing complex chronic conditions like rheumatoid arthritis, Crohn's disease, and multiple sclerosis.
- We believe the best patient experience starts with a great employee experience.
Responsibilities
- Interpret LCD/NCD requirements and manage CPT/HCPCS-related denials.
- Coordinate with front desk and authorization teams to reduce delays and optimize collections.
- Provide top-tier phone support to patients, insurance companies, and internal teams.
- Deliver timely and compliant follow-up to meet revenue cycle goals.
Requirements
- Strong knowledge of ICD-10, CPT, HCPCS, and payer policy nuances.
- Experience working with Medicaid and other commercial insurance plans.
- We're redefining the care experience with an emphasis on comfort, convenience, and compassion.
Nice to have
- Proven success in collections with Blue Cross payers, including BCBS FL, Independence BC, and BCBS TX preferred
Compensation
- It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case.
Benefits
- Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
- Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
- Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses.
- 401(k) Retirement Plan - Secure your future with a competitive company match.
- Disability Coverage - Voluntary short-term and long-term disability plans to protect your income.
- Fertility and Family Support - Resources and benefits designed to support fertility care and family planning.
- Education Assistance - Tuition reimbursement and certification support to help you grow in your career.
- Continuing Education - Access to a CEU library for ongoing professional development.
- Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about.
- Employee Referral Bonus - Earn rewards for helping us find top talent.
- Partner with payers to resolve issues and secure timely reimbursement.
- 5+ years' experience in healthcare billing, claims, or insurance follow-up.
Company info
- To improve the lives of those we care for by redefining the care experience
- Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions
- Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
- Benefits We Offer
- Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security.
- Life and AD&D Insurance - Financial protection for you and your loved ones.
- Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being.
Visa & Work Authorization
- This is a remote position open to candidates across the U.S. Local candidates may also opt to work from our Brentwood, TN office.
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This listing is sourced directly from IVX Health's careers page and normalized into a canonical job model.