PCI Pharma Services

PCI Pharma Services

Engineering Systems Administrator

Bedford, NH, USA

Sponsorship not specifiedDetected 8 days ago
SQLCybersecurityComplianceMedical DevicesSCADAGxP

About the role

  • Bridge to thousands of biopharma companies and their patients.
  • Let's talk future Equal Employment Opportunity (EEO) Statement: PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer.
  • At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies.

Responsibilities

  • Administer, monitor, and maintain GxP‑relevant systems used in manufacturing, engineering, and quality operations.
  • Perform basic network troubleshooting, including verifying IP addresses, connectivity checks, and device communication.
  • Support and maintain SQL databases, including running queries, performing basic data extraction, and assisting with system integrations.
  • Interface with Active Directory to retrieve user access reports, validate permissions, and support account‑related workflows.
  • Support quality system processes, including deviations, CAPAs, change controls, and periodic reviews.
  • Manage small‑scale projects such as system upgrades, patching cycles, or equipment integrations, ensuring alignment with engineering, quality, and operations.
  • Collaborate with cross‑functional teams to troubleshoot issues, improve system reliability, and support continuous improvement initiatives.
  • Maintain system documentation, user access logs, and change records in accordance with GxP and data integrity requirements.
  • Our investment is in People who make an impact, drive progress and create a better tomorrow.
  • Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Requirements

  • High school diploma or equivalent (GED) required.
  • Strong computer proficiency, including:
  • Hands‑on experience with SQL databases (queries, data extraction, basic troubleshooting).
  • Familiarity with Active Directory (user lookups, group membership, access reporting).
  • Ability to work independently, prioritize tasks, and solve problems with minimal supervision.
  • Experience supporting automation or engineering systems (e.g., SCADA, MES, LIMS, historians).
  • Familiarity with validation processes (IQ/OQ/PQ) and change control.
  • 2-3 years' experience working in a GxP‑regulated pharmaceutical, biotech, or medical device environment.
  • Checking and validating IP addresses, device connectivity, and basic network diagnostics.
  • Basic understanding of Operational Technology (OT) systems and cybersecurity principles for industrial devices.
  • Strong documentation skills and attention to detail.
  • Ability to learn and manage quality systems and quality events.
  • Demonstrated ability to manage small projects and coordinate with multiple departments.
  • Understanding of data integrity principles (ALCOA+).

Nice to have

  • Bachelor's degree preferred in Engineering (Mechanical, Electrical, Chemical, or similar), Computer Science / Information Technology, Pharmaceutical Sciences, Automation / Industrial Technology

Company info

  • Together, delivering life-changing therapies.
  • We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level.
  • We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

Equal opportunity

  • PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer.
  • We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Visa & Work Authorization

  • We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual o
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This listing is sourced directly from PCI Pharma Services's careers page and normalized into a canonical job model.