Manhattan Associates
Senior Revenue Operations Lead, Systems & Process
Atlanta, GA · Senior
Sponsorship not specifiedDetected 1 day ago
SalesforceCRMSalesPipeline ManagementForecastingSupply ChainCadenceLeadershipMentoring
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices.
- In the warehouse, on the road and in the store, we make what was once impossible, possible.
- If you want to tackle complex problems and redefine markets, you've come to the right place.
Responsibilities
- Manage the RevOps systems roadmap by maintaining the enhancement backlog, clarifying business requirements, prioritizing changes, coordinating UAT, publishing release notes, and tracking adoption.
- Also, serve as the revenue business owner for SFDC enhancements, integrations, permissions, and scalable system design, partnering with IT.
- Drive cross-functional alignment with Marketing Ops, Customer Experience Ops, Finance, Sales leadership, Partner Operations, and Enablement so process, data, and systems decisions support the full customer lifecycle.
Requirements
- 5+ years of experience in Sales Operations, Revenue Operations, GTM Systems, Business Systems, or related operating roles supporting B2B enterprise technology or SaaS sales motions.
- Practical RevTech experience with tools such as sales intelligence, forecasting, conversation intelligence, sequencing, enrichment, routing, intent, account scoring, or related GTM productivity platforms.
- Working knowledge of sales methodology, pipeline management, forecasting, and data quality with the ability to embed operating discipline into systems and manager inspection routines.
- Bachelor's degree in Business, Information Systems, Analytics, Finance, or a related field.
- Own the Salesforce revenue operating structure, including account/contact hierarchy, opportunity stages, forecast categories, required fields, stage exit criteria, activity capture, and field-level governance standards.
- Sales process and field governance map published and adopted across core revenue teams, with clear standards for required fields, stage gates, and manager inspection points.
- Data hygiene scorecard established and improved across completeness, accuracy, duplicate management, close-date discipline, stage aging, source attribution, and required-field compliance.
- Strong Salesforce.com fluency, with demonstrated ability to understand CRM data models, opportunity architecture, field governance, workflows, reporting dependencies, and sales process design
- Ability to translate business processes into scalable system requirements and partner effectively with IT, Salesforce administrators, Marketing Ops, Customer Experience, Finance, Sales leadership, and Enablement.
- Applied AI and automation mindset with curiosity and practical judgment about where AI-enabled workflows can improve seller productivity, data quality, insight generation, or process consistency.
- Strong process discernment and stakeholder influence with the confidence to challenge bad process, avoid unnecessary customization, and balance field needs with governance and scalability.
- Why Join Manhattan?
- Competitive Rewards: Market-leading pay, comprehensive health coverage, and a 401(k) with 50% match up to 6% from day one.
- Career Growth: Access Global Path, our structured development program with global opportunities, free LinkedIn Learning, and mentorship.
- Inclusive Culture: Join a diverse team and Employee Connection Groups like Multicultural Network, LGBTQ+ Alliance, Women's Initiative Network, and MA Mamas.
- Flexibility & Balance: Hybrid work options, flexible policies, and onsite fitness centers to help you recharge.
Nice to have
- Salesforce certification is a plus.
Company info
- We are proudly an Equal Employment Opportunity Employer.
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