Vantor

Supervisor, Operations Support Engineering

Longmont, CO · Contract

No sponsorship$93k-$123kDetected 5 days ago

PythonJavaRubyGitElasticsearchAWSCI/CDJenkinsLinuxData AnalysisCybersecurityLeadershipCommunicationProblem Solving

About the role

Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next.
Employment for cleared roles is contingent upon verification of clearance status.
Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).

Lead, coach, and develop a technical operations team responsible for ground system monitoring, troubleshooting, anomaly resolution, and mission support.
Coordinate with operations leaders and technical teams to support major incident investigation, resolution, large-scale deployments, operational risk review, and lessons learned.
Partner with service owners and product owners to establish KPIs, identify trends, and drive measurable improvements in operational performance.
Advocate for operator needs, system improvements, and enhancement requests that improve team readiness, reduce recurring issues, and strengthen mission support.
Support vendor relationships and investigations through recurring reviews, performance metrics, deliverables, and follow-up actions.
Support the development and improvement of operational tools, automation, documentation, and cloud-based capabilities.
Create and contribute to technical documentation, including operational procedures, proposals, design documentation, statements of work, and other support materials.
For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.

Must be a U.S. citizen with an active Secret security clearance.
Bachelor's degree in engineering or related field.
Four additional years of experience may be substituted for a degree
2-3 years of experience in satellite ground systems and operations.
Experience with build CI/CD systems like Jenkins, Travis, or Team Foundation Server (TFS)
Bachelor's degree in engineering or related field. Four additional years of experience may be substituted for a degree
Strong troubleshooting skills and technical acumen
Ability to a lead a 24x7 team in a collaborative environment
Minimum of 1-2 years previous experience in management or as a project lead in a related technical or engineering field
Familiarity with Kibana and Elasticsearch to perform calculations and data analysis

Manage and organize multiple projects and priorities.
Experience in a Linux operating environment
Experience with programming and scripting languages (e.g. Ruby, Python, Java)
Experience with Amazon Web Services
Familiarity with GitHub
Strong ethical, cross-functional leadership abilities.
High level of emotional intelligence and flexibility with diverse communication styles
Strong ability to communicate at all levels of the organization and across departments.
Strong problem-solving skills and ability to work with inquisitive, analytical, and problem-solving minds.

To support pay transparency, Vantor includes salary ranges in all U.S. job postings.
Starting pay for this role will fall within the listed range and will be based on factors such as experience, qualifications, skills, location, and market conditions.
Candidates who meet the minimum requirements for the role should not expect to receive compensation at the top of the range.
The listed range reflects the expected pay for this position, and final offers will be determined based on each candidate's experience, expertise, and alignment with the role.
The base pay for this position within Colorado is: $93,000.00 - $123,360.00 - $135,696.00 annually.

You can find more information on our benefits at: https://www.Vantor.com/careers

Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently.
Clearly and effectively communicate and coordinate with customers, external vendors, and internal stakeholders.

Vantor is an equal opportunity employer committed to an inclusive workplace.
We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas.
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
EEO Policy: Vantor is an

This listing is sourced directly from Vantor's careers page and normalized into a canonical job model.