Nttlimited

Nttlimited

Data Centre Service Delivery Field Support Engineer (L2)

Virginia, United States of America

Sponsorship not specifiedDetected 4 days ago
Customer SupportEMI/EMCCiscoCommunicationMicrosoft Office

About the role

  • Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible.
  • Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
  • Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

Responsibilities

  • Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
  • Ability to maintain a positive outlook at work.
  • Moderate level of experience in building, deploying and supporting data center networking infrastructure.

Requirements

  • Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.
  • Bachelor's degree or equivalent in Information Technology or Computing or related field.
  • Professional level certification in different

Skills

  • CCNP (DC), ONTApp etc.
  • On-site Working
  • About NTT DATA
  • NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
  • responsible innovation.
  • unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
  • application services.
  • Our consulting and industry solutions help organizations and society move
  • confidently and sustainably into the digital future.
  • As a Global Top Employer, we have experts in more
  • than 70 countries.
  • We also offer clients access to a robust ecosystem of innovation centers as well as

Company info

  • Ensures that any software that is part of the solution is installed and configured according to client requirements.

Equal opportunity

  • Employer
  • NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
  • Third parties fraudulently posing as NTT DATA recruiters
  • NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
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