Spring Financial

Technical Product Manager II

Vancouver, British Columbia · Mid · Full-time

Sponsorship not specified$100k-$120kDetected 12 days ago

SpringProduct ManagementProduct StrategyRecruitingResearchUnderwriting

About the role

Underwriting and loan originations are the heart of Spring Financial.
We are rebuilding both as a single automated platform.
We are moving from a manual, people-driven process to one where underwriting decisions and loan originations run automatically, at volume, with our people focused on the model and the exceptions rather than the routine.

Responsibilities

Own the underwriting and originations roadmap. Maintain a defensible priority order tied to business goals, credit and risk constraints, team capacity, and documented trade-offs.
Drive the shift from manual to automated. Replace manual underwriting and origination steps with automated decisioning, measure the result against the process it replaced, and keep a human in the loop for the cases that still need one.
Own the platform's API surface. Design new APIs following Spring's domain modeling approach, invoke and test API calls directly, and catch integration issues before they reach QA.
Test your own product end-to-end.
Walk loan journeys from application through decision to origination, validate that what shipped matches what was intended, and manage issue tracking across engineering, QA, credit, risk, and operations to drive work to resolution.
Write complete requirements. Include acceptance criteria, edge cases, API and data notes, validation plans, and rollout considerations. Because these changes touch live credit decisions, you own go/no-go criteria, feature flags, phasing, and rollback plans.
Run alignment sessions that produce documented decisions. Coordinate across credit, risk, engineering, design, QA, and operations, and resolve priority conflicts rather than letting ambiguity drag.
Maintain a discovery cadence. Draw on user feedback, support patterns, operational metrics, and competitive benchmarks, and synthesize them into roadmap decisions.
Own domain KPIs. Connect at least one initiative per review period to a documented outcome, and mentor L1 product managers.
Own the underwriting and originations roadmap.

Requirements

Comfort with ambiguity.
A track record of driving structured outcomes across competing priorities when the problem is not yet well defined.
Experience shipping features that handle sensitive financial or customer data with appropriate security and compliance controls.
Proven use of AI tools for discovery, research, and identifying product opportunities.
A track record of connecting product initiatives to measurable business results.

Skills

The domain is complex and mature.
Automating underwriting is a data and AI problem as much as a product problem.

Compensation

Competitive annual salary ranging from $100,000 to $120,000, reflective of experience and impact.

Benefits

Comprehensive benefits package, including extended health, dental, and vision coverage - with 100% of monthly premiums covered by the Spring.
If you qualify, we will reach out to learn more about your experience and answer any questions you may have about the role, benefits, compensation, and more.

Company info

Spring Financial is a Canadian financial technology company focused on making every day financial services simpler, faster, and more accessible. We build technology that helps Canadians build credit, save money, and access lending products without unnecessary friction. Our platforms allow customers to apply and manage their finances online, by text, or over the phone, making the experience convenient and flexible. Since launching in 2014, Spring has grown into one of Canada's largest fintechs, with over 250,000+ product originations across credit-building products, personal lending, and mortgage solutions. We're a fast-growing, product-driven team that values practical solutions, strong execution, and thoughtful collaboration. We give people ownership, trust them to make decisions, and focus on building systems that scale reliably.
If you're interested in working on real-world fintech platforms used by hundreds of thousands of Canadians, Spring offers the opportunity to make a tangible impact through well-built technology.
NOTE: This is a full-time, permanent, hybrid position in downtown Vancouver. 3 set days in the office and 2 WFH.
Spring Financial is a Canadian financial technology company focused on making every day financial services simpler, faster, and more accessible.
We build technology that helps Canadians build credit, save money, and access lending products without unnecessary friction.
Our platforms allow customers to apply and manage their finances online, by text, or over the phone, making the experience convenient and flexible.
Since launching in 2014, Spring has grown into one of Canada's largest fintechs, with over 250,000+ product originations across credit-building products, personal lending, and mortgage solutions.
We're a fast-growing, product-driven team that values practical solutions, strong execution, and thoughtful collaboration.
We give people ownership, trust them to make decisions, and focus on building systems that scale reliably.
NOTE: This is a full-time, permanent, hybrid position in downtown Vancouver.
3 set days in the office and 2 WFH.
This is a full-time, permanent, hybrid position in downtown Vancouver.

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This listing is sourced directly from Spring Financial's careers page and normalized into a canonical job model.