Blue Sky Hospitality Solutions

Blue Sky Hospitality Solutions

Director of Front Office

Schaumburg, IL · Director

Sponsorship not specifiedDetected 1 day ago
Performance ManagementLeadershipCommunicationProblem Solving

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Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • Monitor and analyze guest satisfaction scores and other performance metrics, identifying opportunities and implementing action plans to continuously improve results.
  • Foster a positive, service-focused team culture that encourages accountability, engagement, and professional growth.
  • What You'll Bring Previous Front Office leadership experience, preferably in a full-service hotel environment.

Responsibilities

  • Develop and implement department strategies that improve financial performance, operational efficiency, and guest satisfaction.
  • Lead, coach, and mentor the Front Office team, including performance management, evaluations, training, and associate development.
  • Collaborate with other hotel departments to promote strong communication, operational alignment, and an exceptional overall guest experience.
  • Demonstrated ability to develop, motivate, and lead teams while managing multiple operational priorities.
  • Proven ability to drive performance results while maintaining high hospitality and service standards.
  • The hotel offers an elevated guest experience designed to meet the needs of discerning travelers who value quality, service, and comfort without compromise.
  • We are currently seeking a dynamic Director of Front Office to lead our front office operations and help drive service excellence across the hotel.

Requirements

  • Experience with hotel systems, including PMS and POS platforms, and a strong understanding of Front Office operations and procedures.

Benefits

  • Individuals working at this hotel may be employed by a third-party management company that is responsible for employment-related benefits and obligations at this location.

Company info

  • The Hyatt Regency Schaumburg is an upscale, full-service hotel conveniently located across from Woodfield Mall and just 15 minutes from O'Hare International Airport.
  • A key part of the Hyatt Regency Schaumburg's continued success will be the leadership of a hands-on Director of Front Office who is passionate about creating exceptional guest experiences, developing a high-performing team, and ensuring every interaction leaves a positive and lasting impression.
  • Who We Are The Hyatt Regency Schaumburg is an upscale, full-service hotel conveniently located across from Woodfield Mall and just 15 minutes from O'Hare International Airport.
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