City of Philadelphia
Sr Business Analyst
Philadelphia, PA, United States · Senior · Part-time
Sponsorship not specified$85k-$95kDetected 30 days ago
Project ManagementCRMProcess ImprovementERPHRISCommunicationProblem SolvingCritical Thinking
About the role
- The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO).
- The Senior Business Analyst is a key member of the Business Engagement team, responsible for bridging business needs and technology solutions.
- A core focus of the role is to help standardize and streamline business processes to minimize the need for application customizations, ensuring scalable, cost-effective, and supportable technology solutions.
Responsibilities
- Hands-on experience working across the full project lifecycle, from requirements gathering through implementation, testing, and post-deployment support.
Requirements
- Strong understanding of process improvement methodologies and the ability to recommend changes that balance business needs with technical constraints.
- Proficiency with business analysis tools and documentation techniques (process modeling, workflow diagrams, requirements traceability).
- Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences.
Nice to have
- Recommend process changes and best practices to reduce reliance on application customizations and promote use of standard system functionality.
- Serve as a liaison between business units, IT teams, vendors, and project managers to ensure clear communication and alignment throughout the project lifecycle.
- Mentor junior business analysts and contribute to the development of business analysis standards, templates, and best practices.
- 7+ years of progressive experience as a Business Analyst, with demonstrated responsibility on complex IT projects and enterprise application implementations.
- 3+ years of experience in a senior or lead business analyst role, including ownership of requirements, process improvement initiatives, or cross-functional projects.
- Experience working in a structured IT environment with formal project management, SDLC, and governance practices.
Skills
- Competencies, Knowledge, Skills and Abilities
- Strong problem-solving, critical thinking, and facilitation skills.
Compensation
- $85,000 - $95,000
- Salary cannot exceed $95,000.
- All applications should include the following:
- Cover Letter clarifying your interest and qualifications for the role.
- We won't accept or review incomplete applications.
- Work Setting: in-person (onsite)
Benefits
- We offer Comprehensive health coverage for employees and their eligible dependents
- Our wellness program offers eligibility into the discounted medical plan
- Employees receive paid vacation, sick leave, and holidays
- Generous retirement savings options are available
- Unlock Tuition Discounts and Scholarships
- The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships.
- Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
- Discover the Perks of Being a City of Philadelphia Employee:
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This listing is sourced directly from City of Philadelphia's careers page and normalized into a canonical job model.