ISHIR
Senior DevOps Engineer
United States · Senior
Sponsorship not specifiedDetected 111 days ago
PythonJavaBashGitAWSDockerKubernetesTerraformHelmCI/CDLinuxNginxPrometheusDevOpsSite Reliability EngineeringJiraCommunication
About the role
- Assist with service instrumentation across the core observability pillars-tracing, logging, and metrics-with hands-on OpenTelemetry usage (collectors/SDKs) and related telemetry tooling.
- Contribute to and improve documentation: runbooks, FAQs, onboarding guides, and standard operating procedures.
Responsibilities
- Operate and improve platform tools so product teams can ship reliably triaging tickets, fix build issues, and handling routine service requests (access, secrets, environment setup).
- Maintain and extend self-service workflows (templates, golden paths) by updating docs, examples, and guardrails under guidance from senior engineers.
- Perform day-to-day Kubernetes operations: deploy/update Helm charts, manage namespaces, diagnose rollout issues, and follow runbooks for incident response.
- Support CI/CD pipelines (e.g., GitLab CI): keep pipelines green, add/adjust jobs, implement basic quality gates, and help teams adopt safer deploy strategies (blue/green, canary).
- Monitor and operate the observability stack using Prometheus, Alert manager, and Thanos; maintain alert rules, dashboards, and SLO/SLA indicators; help reduce alert noise and improve signal quality.
- API integration experience (Java, Python, or Go) to build small internal tools or glue code.
Nice to have
- writing/modifying jobs, artifacts, environments, and basic deployment strategies.
- Scripting ability in Bash or Python (Go a plus) to automate repetitive tasks and improve runbooks.
- Familiarity with AWS fundamentals (e.g., IAM, EC2/EKS, S3, CloudWatch/CloudTrail, Parameter Store/Secrets Manager).
- Practical understanding of monitoring/observability (dashboards, logs, alerts) and how to use them for triage and remediation, including Prometheus/Alertmanager/Thanos and OpenTelemetry basics.
- Comfortable working from tickets (Jira/ServiceNow), following change-management practices, and communicating clearly with stakeholders.
- Terraform experience for infrastructure as code (managing AWS, Kubernetes add-ons, and platform components).
- Deeper Linux fundamentals and container runtime basics for effective debugging and performance tuning.
- Exposure to insurance/financial services environments, including awareness of compliance and operational controls.
Skills
- Skilled in automation, scripting (Bash/Python), and observability tools like Prometheus and OpenTelemetry.
- Focused on reliable deployments, issue resolution, and maintaining efficient platform operations.
- Experience operating Kubernetes (or similar) and core ecosystem tools (Helm, Docker, Ingress NGINX, Argo Rollouts basics).
Company info
- WE'RE LOOKING FOR SOMEONE WHO HAS: 8+ years in a platform/SRE/DevOps or infrastructure role, with a strong bias toward automation and support.
- We are not just consultants, we are partners in our clients' success, assisting them with re(gaining) competitive edge by identifying opportunities for differentiation, industry disruption, scalable innovation, and go-to-market strategies that deliver successful outcomes.
- At ISHIR, we help bold businesses accelerate innovation through Talent, Speed-to-Market, and AI.
This listing is sourced directly from ISHIR's careers page and normalized into a canonical job model.