Meow Wolf

Meow Wolf

Security Officer (Variable)

Santa Fe, NM · Full-time

No sponsorshipDetected 28 days ago
Customer SupportCommunicationProblem SolvingOSHA

About the role

  • Our Vision is to be the world's leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.
  • This role will promote good working relations through courteous, helpful, and professional contact with employees, visitors, guests, and vendors/contractors.
  • Reports directly to the Security Manager.

Responsibilities

  • Complete all daily reports, incident reports, supplemental reports, and other written, electronic documents pertinent to the day-to-day activities of assigned tasks.
  • Maintain cleanliness and appearance of the venue.

Requirements

  • Minimum 1 year of experience in Security.
  • Proficiency in English, verbal, and writing.
  • Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports.
  • Demonstrated work experience in the entertainment/ hospitality/ military/ law enforcement environment.
  • Prior work experience in an exhibit, attraction, theme parks, museum, recreation facility, or other public space.
  • Interact with guests and employees in a professional manner and engage with local law enforcement agencies as required.
  • Exhibit a high degree of motivation toward providing guest satisfaction by displaying a friendly approach to service guests.
  • In addition, the Security Officer must be able to deal with many guests and/or employees each day in a positive and friendly manner.
  • Bilingual, especially but not limited to English and Spanish.
  • Willingness to work outside the comfort zone to assist guests or fellow team members.
  • Ability to adapt Meow Wolf knowledge to any situation.
  • Fluid to change, adaptable.
  • Adult + Child + Infant CPR, AED, and First Aid certification.
  • TAM/TIPS Certification.

Skills

  • Observant and situationally aware.
  • High attention to detail.
  • Possess customer service/ guest aptitude with excellent communication and active listening skills.
  • Ability to greet and interact with guests in a friendly and helpful manner.
  • Must possess social perceptiveness to assess and understand other's reactions and behaviors.
  • Ability to work flexible hours.
  • Strong sense of responsibility, a professional presentation, and attitude.
  • Ability to patrol property for 8-9 hours at a time.
  • Ability to define problems and draw valid conclusions.

Compensation

  • As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.

Benefits

  • The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families.
  • As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.
  • Medical Insurance options: PPO & HDHP*
  • Dental and Vision Insurance*
  • HSA, HRA, and FSA options*
  • 401k Retirement Plan
  • Company paid Life Insurance Policy and Disability Coverage(s)*
  • Voluntary Critical Illness and Life Insurance Policies*
  • Paid Parental Leave for 12 weeks
  • ​● Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and/or property.
  • Must be flexible to work at different positions and must be knowledgeable of all workstation requirements and functions.

Company info

  • We are all outsiders at heart, and we create space for everyone to feel like they belong.
  • We are "kind punks" - supportive to each other and standing up for what we believe in.
  • The Security Officer will be responsible for securing the premises and personnel by patrolling and inspecting inside and outside of the exhibit, protecting against fire, theft, vandalism, employee/ guest injury, illegal activity and/or inappropriate guest/employee activity in accordance with company policies and procedures.
  • Moving in different positions to accomplish tasks in various environments including tight and confined spaces.
  • Remaining in a stationary position for prolonged periods.
  • Repeating motions that may include the wrists, hands and/or fingers.
  • Positioning or moving objects up to 20 pounds.
  • The employee will comply with company and OSHA standard workplace safety protocols.
  • We are looking for those who have evening, weekend and holiday availability.
  • Work Schedule: We are looking for those who have evening, weekend and holiday availability.
  • We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are!

Equal opportunity

  • INCLUSION: Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind.

Visa & Work Authorization

  • Applicants must be currently authorized to work in the United States on a full-time basis.

This listing is sourced directly from Meow Wolf's careers page and normalized into a canonical job model.