Meow Wolf
Security Officer (Variable)
Santa Fe, NM · Full-time
No sponsorshipDetected 28 days ago
Customer SupportCommunicationProblem SolvingOSHA
About the role
- Our Vision is to be the world's leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.
- This role will promote good working relations through courteous, helpful, and professional contact with employees, visitors, guests, and vendors/contractors.
- Reports directly to the Security Manager.
Responsibilities
- Complete all daily reports, incident reports, supplemental reports, and other written, electronic documents pertinent to the day-to-day activities of assigned tasks.
- Maintain cleanliness and appearance of the venue.
Requirements
- Minimum 1 year of experience in Security.
- Proficiency in English, verbal, and writing.
- Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports.
- Demonstrated work experience in the entertainment/ hospitality/ military/ law enforcement environment.
- Prior work experience in an exhibit, attraction, theme parks, museum, recreation facility, or other public space.
- Interact with guests and employees in a professional manner and engage with local law enforcement agencies as required.
- Exhibit a high degree of motivation toward providing guest satisfaction by displaying a friendly approach to service guests.
- In addition, the Security Officer must be able to deal with many guests and/or employees each day in a positive and friendly manner.
- Bilingual, especially but not limited to English and Spanish.
- Willingness to work outside the comfort zone to assist guests or fellow team members.
- Ability to adapt Meow Wolf knowledge to any situation.
- Fluid to change, adaptable.
- Adult + Child + Infant CPR, AED, and First Aid certification.
- TAM/TIPS Certification.
Skills
- Observant and situationally aware.
- High attention to detail.
- Possess customer service/ guest aptitude with excellent communication and active listening skills.
- Ability to greet and interact with guests in a friendly and helpful manner.
- Must possess social perceptiveness to assess and understand other's reactions and behaviors.
- Ability to work flexible hours.
- Strong sense of responsibility, a professional presentation, and attitude.
- Ability to patrol property for 8-9 hours at a time.
- Ability to define problems and draw valid conclusions.
Compensation
- As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.
Benefits
- The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families.
- As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.
- Medical Insurance options: PPO & HDHP*
- Dental and Vision Insurance*
- HSA, HRA, and FSA options*
- 401k Retirement Plan
- Company paid Life Insurance Policy and Disability Coverage(s)*
- Voluntary Critical Illness and Life Insurance Policies*
- Paid Parental Leave for 12 weeks
- ● Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and/or property.
- Must be flexible to work at different positions and must be knowledgeable of all workstation requirements and functions.
Company info
- We are all outsiders at heart, and we create space for everyone to feel like they belong.
- We are "kind punks" - supportive to each other and standing up for what we believe in.
- The Security Officer will be responsible for securing the premises and personnel by patrolling and inspecting inside and outside of the exhibit, protecting against fire, theft, vandalism, employee/ guest injury, illegal activity and/or inappropriate guest/employee activity in accordance with company policies and procedures.
- Moving in different positions to accomplish tasks in various environments including tight and confined spaces.
- Remaining in a stationary position for prolonged periods.
- Repeating motions that may include the wrists, hands and/or fingers.
- Positioning or moving objects up to 20 pounds.
- The employee will comply with company and OSHA standard workplace safety protocols.
- We are looking for those who have evening, weekend and holiday availability.
- Work Schedule: We are looking for those who have evening, weekend and holiday availability.
- We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are!
Equal opportunity
- INCLUSION: Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind.
Visa & Work Authorization
- Applicants must be currently authorized to work in the United States on a full-time basis.
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This listing is sourced directly from Meow Wolf's careers page and normalized into a canonical job model.