nexgentechnologies

nexgentechnologies

IT Manager / Systems Administrator

Boca Raton, Florida

Sponsorship not specifiedDetected 20 days ago
PowerShellAWSAzureCybersecurityMicrosoft DefenderComplianceAgileJiraCRMCustomer SupportSystems EngineeringHIPAACommunicationCollaborationProblem SolvingSharePoint

About the role

  • NexGen Technologies is a technology company providing a subscription-based B2B collaboration and communication platform that significantly improves the productivity of distributed teams. We need an experienced systems administrator who ensures the reliability and security of our internal infrastructure and customer-facing platform.
  • Reporting directly to the CTO, the Senior IT Administrator will manage Microsoft 365, ZoHo, Atlassian, and other 3rd party accounts, implement and ensure security best practices, maintain service level agreements, build monitoring dashboards, and ensure operational excellence across our back-end operational and customer-facing technology platforms.

Responsibilities

  • Manage Microsoft Defender for Endpoint, Identity Protection, and Cloud App Security
  • Maintain security posture and assist with SOC 2 and HIPAA compliance efforts
  • Establish and maintain browser configuration standards for SaaS applications across Edge, Chrome, Firefox, and Safari
  • Service Desk & Support
  • Manage Jira Service Desk, including workflow configuration, automation, and SLA management
  • Provide technical support for internal systems and the NexGen Virtual Workplace platform

Requirements

  • 5+ years of experience in IT administration or systems engineering
  • Expert-level proficiency with Microsoft 365 administration (Exchange Online, SharePoint, Teams)
  • Hands-on experience with Microsoft 365 Defender and Entra ID (Azure AD)
  • Proficiency with Jira Service Desk administration and workflow management
  • Bachelor's degree in information technology, Computer Science, or a related field.
  • Experience supporting AWS-based SaaS platforms
  • Familiarity with SOC 2 and/or HIPAA compliance requirements
  • Experience with infrastructure-as-code or automation tools (PowerShell, Azure CLI, etc.)

Nice to have

  • IT Manager / Systems Administrator
  • Company Overview
  • NexGen Technologies is a technology company providing a subscription-based B2B collaboration and communication platform that significantly improves the productivity of distributed teams.
  • We need an experienced systems administrator who ensures the reliability and security of our internal infrastructure and customer-facing platform.
  • Position Summary
  • This is a hands-on, individual contributor role requiring both deep technical expertise and excellent communication and teamwork skills.
  • Systems Administration & Security
  • Administer Microsoft 365 environment, including user management, licensing, email, security policies, and compliance configurations

Compensation

  • Salary commensurate with experience.

Benefits

  • Benefits package details provided during the interview process.
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