Smarsh Sites

Senior Manager, Salesforce Platform

Atlanta · Senior

Sponsorship not specified$138k-$168kDetected 142 days ago

Cloud PlatformsMachine LearningSalesforceLeadershipCommunicationCollaboration

About the role

Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc.
5000 list of fastest-growing American companies since 2008.
This role is not about micromanaging tickets or being the smartest admin in the room.

Push back on short-term fixes that create long-term fragility.
Create space for specialists to own their domains while maintaining coherence across the platform.
Salesforce supports complex business processes without constant firefighting.
Sales, Support and Service teams trust the system and rely on it.
The Salesforce team is seen as a strategic partner, not an order-taking function.

Experience with CPQ in SaaS or subscription businesses
Familiarity with, or eagerness to learn, Agentforce, AI-driven service workflows, or advanced Service Cloud features.
You respect deep expertise and know how to leverage i

Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc.

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications.
Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.
Summary We're looking for a Salesforce Platform Manager to lead our in-house Salesforce team and take end-to-end ownership of the platform as a core business system.

This listing is sourced directly from Smarsh Sites's careers page and normalized into a canonical job model.