Magnify

Magnify

Customer RevOps Manager

Seattle, WA

Sponsorship not specified$120k-$150kDetected 306 days ago
SQLMachine LearningData EngineeringData ScienceHubSpotSalesforceCRMAccount ManagementForecastingOnboardingCustomer SuccessLeadershipNetSuite

About the role

  • This role emphasizes RevOps expertise, data readiness, with some technical troubleshooting to power Magnify's machine-learning forecasting.
  • This is a hybrid technical, operational, and customer-facing role that requires cross-functional coordination and a deep understanding of customer revenue workflows, SaaS metrics, and system integrations.
  • Magnify.io is an Equal Opportunity Employer and welcomes applicants from all backgrounds.

Responsibilities

  • read and interpret SQL queries to validate data and troubleshoot discrepancies.
  • Consultative Sysadmin: Work with customer RevOps to troubleshoot GTM integrations and provide light CRM/CS admin support (Salesforce, HubSpot, Gainsight), configuring fields, metrics, and dashboards to ensure accurate data flows and reporting.
  • Customer Advocacy: Maintain a feedback loop with Product and Engineering to champion customer needs and improve implementation tools and workflows.
  • Customer-First Communicator: Professional presence with the ability to build trust and engage both leadership and technical stakeholders.
  • Configure & Troubleshoot Systems: Triage integration issues; read and interpret SQL queries to validate data and troubleshoot discrepancies.
  • We help software companies turn customer success into a true growth engine by unifying data across CRMs, product analytics, and support systems, then surfacing intelligent insights and automation to drive expansion, retention, and customer delight.
  • Work with customer RevOps to troubleshoot GTM integrations and provide light CRM/CS admin support (Salesforce, HubSpot, Gainsight), configuring fields, metrics, and dashboards to ensure accurate data flows and reporting.

Requirements

  • RevOps-Fluent: Strong understanding of SaaS revenue operations-pipeline, ARR/TCV/ATV metrics, forecasting strategies, churn/expansion logic.

Nice to have

  • Strong RevOps background with direct forecasting and revenue-metrics experience.
  • Hands-on experience administering or configuring systems such as Salesforce, HubSpot, NetSuite, or Gainsight.
  • Ability to read and troubleshoot SQL queries (basic query writing a plus).
  • Strong project-management skills to coordinate multiple stakeholders and meet milestones.
  • Experience at an early-stage startup is a plus.

Compensation

  • $120k-$150k

Company info

  • Lead Customer Onboarding: Drive discovery with customers' RevOps/data teams from kickoff to full onboarding, ensuring a smooth handoff from Sales to Customer Success.
  • Magnify.io is an AI-powered post-sales customer-success orchestration platform.
  • As a Customer RevOps Manager, you'll be responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process.
  • You'll work closely with Customer Success, Engineering, and our ML team to confirm customers' internal systems (Salesforce, HubSpot, Gainsight, NetSuite, and others) are accurately configured, data pipelines are clean, and the foundation is in place for intelligent automation and predictive insights.
  • Drive discovery with customers' RevOps/data teams from kickoff to full onboarding, ensuring a smooth handoff from Sales to Customer Success.
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This listing is sourced directly from Magnify's careers page and normalized into a canonical job model.