Brooklinen
Director, Business Operations — Product & Go-To-Market
New York, New York · Director
Sponsorship not specified$165k-$190kDetected 7 days ago
Product ManagementNegotiationCadenceLeadershipCollaboration
About the role
- As Brooklinen continues to grow, how we bring new products from concept to market is more important than ever.
- We're hiring a Director, Business Operations - Product & Go-To-Market to strengthen the connection between product development and go-to-market execution-bringing greater clarity, accountability, and momentum across teams.
- In this role, you'll connect the people, processes, and priorities behind our product lifecycle, helping teams stay aligned, navigate complexity, and move work forward from early development through launch.
Responsibilities
- Reporting to our SVP of Operations, you'll partner closely with Brooklinen's executive team and functional leaders to evolve how we operate today and build a more connected, scalable model for the future.
- Drive the cross-functional operating cadence that supports the product development process from concept through launch
- Partner with marketing, site, and merchandising teams to ensure product launches land smoothly across channels
- Build credibility quickly through strong judgment, subject matter expertise, and a collaborative approach
- Maintain momentum by identifying risks early and resolving blockers quickly
- Teams collaborate more smoothly across product, marketing, digital, and operations
Requirements
- 10+ years of experience in business operations, product operations, or cross-functional leadership within consumer brands
- Deep expertise in soft goods product development.
- You are fluent in how products move from concept through sampling, development, approvals, production, and launch
Nice to have
- Ensure key handoffs across teams are clear, well coordinated, and executed with accountability
- Strengthen the cross-functional go-to-market process across product, brand, digital, and channel teams
- Ensure launches are coordinated across stakeholders with clear ownership and timelines
- Act as a central coordinator for launch readiness, keeping teams aligned while maintaining momentum
- Navigate competing priorities with objectivity, helping teams make practical tradeoffs in the service of the business
- Strengthen how teams work together across product development and launch by bringing clarity to timelines, handoffs, and decision points
- Introduce practical ways of working that improve cross-functional coordination without unnecessary complexity
- Translate lessons from launches and initiatives into better ways of operating going forward
Compensation
- Base salary range: $165,000-$190,000, plus equity and a 15% target bonus.
- Fertility & family-building support (up to $20,000 lifetime)
- Up to four additional remote weeks per year with approval
- One Medical, Talkspace, and $1,000 per year via Joon for wellness
- Compensation is determined based on experience, skills, and market data.
- Our assortment - from sheets and towels to thoughtful additions for the modern bedroom - has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more.
Company info
- that comfort can bring happiness.
- Today, we're one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing.
- Our assortment - from sheets and towels to thoughtful additions for the modern bedroom - has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more.
- We're growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft - and each other.
- #LI-Hybrid #LI-MK
- Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness.
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This listing is sourced directly from Brooklinen's careers page and normalized into a canonical job model.