Employee Owned Holdings, Inc.

Employee Owned Holdings, Inc.

Customer Service Manager

Tampa, Florida, United States

Sponsorship not specifiedDetected 22 days ago
ExcelCustomer SupportResearchLeadershipCommunicationProblem SolvingMicrosoft Office

About the role

  • GCC is looking for Customer Service Manager who want to take the next step in their career to join our 100% employee owned company.
  • The goal is to provide excellent customer service and to promote this idea throughout the organization.
  • Coordinate backup activities for absent employees.

Nice to have

  • Minimum of (5) years of experience in Customer Service and management.
  • Experience working in an ISO 9001 environment a plus.

Skills

  • Strong product and pricing skills.
  • Ability to answer model number, light function explanation and pricing for all GCC product lines.
  • Sound problem solving skills.
  • Ability to make decisions demonstrating initiative and assertiveness.
  • Strong interpersonal skills.
  • Good communication skills.
  • The ability to articulate technical and conceptual information in a clear, concise and effective way.
  • Proficient in Microsoft Office (Word, PowerPoint, Excel, and Outlook).
  • Displays attention to detail.
  • Our northwest division specializes in hydraulic solutions for the aerospace, machine tool, forestry and marine industries.
  • What is an ESOP?
  • Studies also show that retirement account balances for ESOP companies are 2.5 times higher.

This listing is sourced directly from Employee Owned Holdings, Inc.'s careers page and normalized into a canonical job model.