Employee Owned Holdings, Inc.
Customer Service Manager
Tampa, Florida, United States
Sponsorship not specifiedDetected 22 days ago
ExcelCustomer SupportResearchLeadershipCommunicationProblem SolvingMicrosoft Office
About the role
- GCC is looking for Customer Service Manager who want to take the next step in their career to join our 100% employee owned company.
- The goal is to provide excellent customer service and to promote this idea throughout the organization.
- Coordinate backup activities for absent employees.
Nice to have
- Minimum of (5) years of experience in Customer Service and management.
- Experience working in an ISO 9001 environment a plus.
Skills
- Strong product and pricing skills.
- Ability to answer model number, light function explanation and pricing for all GCC product lines.
- Sound problem solving skills.
- Ability to make decisions demonstrating initiative and assertiveness.
- Strong interpersonal skills.
- Good communication skills.
- The ability to articulate technical and conceptual information in a clear, concise and effective way.
- Proficient in Microsoft Office (Word, PowerPoint, Excel, and Outlook).
- Displays attention to detail.
- Our northwest division specializes in hydraulic solutions for the aerospace, machine tool, forestry and marine industries.
- What is an ESOP?
- Studies also show that retirement account balances for ESOP companies are 2.5 times higher.
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