Alumis
Director, IT Business Partner - Commercial
South San Francisco · Director
Sponsorship not specifiedDetected 2 days ago
Data VisualizationComplianceStakeholder ManagementSalesforceCRMSalesAccount ManagementNegotiationSAPERPPerformance ManagementContract ManagementHIPAALeadershipCollaborationMentoring
About the role
- Even with treatment innovations of the last two decades, many patients with immunologic conditions continue to suffer - our goal is to fundamentally change the outcomes for these patients.
- Operating within a small to medium-sized biotech or pharmaceutical environment, this role requires both strategic vision and hands-on execution.
- Governance & Compliance - Ensure commercial systems adhere to IT governance, data integrity, and security standards.
Responsibilities
- Own the IT strategy and roadmap for commercial-facing systems, including CRM (e.g., Veeva, Salesforce), ERP, contract management, and master data management (MDM) platforms.
- Lead end-to-end delivery of commercial technology initiatives - from requirements gathering and vendor selection through implementation, validation, and go-live.
- Ensure systems are configured to support pre-commercial activities such as field force deployment, sample management, HCP/HCO data management, and promotional materials tracking.
- Partner with business leaders to identify technology gaps, define requirements, and prioritize the IT portfolio in alignment with launch timelines and commercial goals.
- Partner with commercial leadership to shape the long-term IT strategy that enables go-to-market planning, competitive positioning, and portfolio decision-making.
- Support business intelligence and reporting capabilities that provide insights into market trends, sales performance, and customer engagement.
- Support technology solutions for payer and account management, including contract management, formulary tracking, and gross-to-net analytics platforms.
- Drive IT readiness activities in support of product launch, including system build-out, user acceptance testing (UAT), training, and hypercare support.
- Collaborate cross-functionally with Regulatory, Legal, Compliance, and Finance to ensure commercial systems meet applicable requirements (e.g., PDMA, OIG guidelines, data privacy regulations).
- Lead, mentor, and develop a team of IT professionals supporting commercial functions, fostering a culture of accountability, collaboration, and continuous improvement.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Life Sciences, or a related field
- Deep expertise with commercial systems such as Veeva CRM, Salesforce, SAP, or equivalent platforms.
Nice to have
- Experience supporting the commercial launch of one or more pharmaceutical or biologic products.
- Familiarity with specialty pharma or rare disease commercial models.
- Knowledge of data privacy regulations (HIPAA, GDPR) and industry compliance standards (PDMA, OIG).
- Experience with master data management (MDM) and data governance in a commercial context.
- PMP, ITIL, or equivalent certification.
- Free access to Genentech Bus & Ferry Share program
Compensation
- The salary range for this position is $200,000 USD to $240,000 USD annually.
Benefits
- Partner with Market Access stakeholders to ensure data flows and reporting capabilities support reimbursement strategy and pull-through activities.
- Enable IT solutions for Medical Affairs functions, including medical information platforms, KOL engagement tracking, scientific exchange tools, and congress/event management.
- Ensure Medical Affairs systems meet compliance and regulatory requirements for appropriate off-label and on-label scientific communication.
This listing is sourced directly from Alumis's careers page and normalized into a canonical job model.