Latent
Workplace Experience Manager (New York City)
New York City
Sponsorship not specifiedDetected 35 days ago
Project ManagementCommunication
About the role
- We're looking for a Workplace Experience Manager who loves creating environments where people feel welcomed, supported, and excited to be.
- This person will play a key role in shaping the day-to-day experience for employees, candidates, customers, investors, and guests alike.
- This role sits at the intersection of hospitality, operations, and culture.
Responsibilities
- Create a warm, thoughtful, and professional experience for every guest who walks through our doors.
- Manage office supplies, snacks, beverages, catering, and workplace amenities.
- Coordinate facility maintenance and serve as the primary point of contact with building management.
- Support onboarding and help ensure every new hire has a seamless first-day experience.
- Help build traditions, rituals, and experiences that strengthen connection across the team.
- Partner with leaders throughout the company to foster a welcoming, engaging, and collaborative workplace.
- Support employee engagement initiatives that make coming into the office something people genuinely enjoy.
- Source, negotiate, and manage relationships with vendors and service providers.
- Own office-related budgets and spending.
Requirements
- You have a hospitality-first mindset, pay attention to the details, and take pride in making others feel welcome.
Nice to have
- Strong organizational and project management skills.
- Experience managing vendors, budgets, and operational processes.
- Excellent communication skills and a high level of professionalism.
- Comfortable working independently and solving problems proactively.
- Experience in a high-growth startup environment is a plus.
Company info
- You'll be the heartbeat of the office-making sure things run smoothly behind the scenes while helping create the energy, experiences, and traditions that make our company special.
- You're excited about helping shape the environment, energy, and traditions of a growing company while creating a workplace people genuinely love being part of.
- Be the go-to person for employees, visitors, candidates, customers, and investors.
- Maintain an office environment that feels organized, welcoming, and aligned with our culture.
This listing is sourced directly from Latent's careers page and normalized into a canonical job model.