Employerdirecthealthcare
Provider Success Specialist
Dallas, Texas, United States
Sponsorship not specifiedDetected 8 days ago
SalesforceRecruitingCollaboration
About the role
- Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work.
- With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most.
- About You: - You use LOGIC in your decision making and understand that progress is critical to making change.
Responsibilities
- Own the intake, prioritization, execution, and completion of Change Requests across Salesforce and CareHub.
- Partner closely with Provider Success Managers to clarify requests, resolve data issues, and close open operational items.
- Collaborate with Network Operations, Claims, and Systems teams to resolve dependencies and ensure changes are reflected correctly downstream.
- By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces.
Requirements
- Bachelor's degree or equivalent work experience.
- 1-3 years of experience in an operations, coordination, or administrative support role.
- Comfort working in high‑volume, process‑driven environments that require accuracy and follow‑through.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short & Long Term Disability
- Life Insurance
- Paid Parental Leave
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This listing is sourced directly from Employerdirecthealthcare's careers page and normalized into a canonical job model.