Ringcentral

Ringcentral

Enterprise AI Product Engineer

Belmont, California · Full-time

Sponsorship not specifiedDetected 30 days ago
JavaScriptTypeScriptPythonCode ReviewSQLPostgreSQLMongoDBRedisVector DatabasesAWSGCPAzureGraphQLRESTOAuthMachine LearningLLMsRAGAgentic AIA/B TestingProduct ManagementProduct StrategySalesforceCRM

About the role

  • It's not everyday that you consider starting a new career.
  • We're RingCentral, and we're happy that someone as talented as you is considering this role.
  • RingSense AI is our proprietary AI solution.

Responsibilities

  • Lead AI training sessions, internal demos, and working sessions to accelerate adoption across business functions.
  • It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.
  • Free legal services that provide legal advice, document creation and estate planning
  • We are constantly discovering, developing and deploying innovations that power productivity and drive better decisions for our customers.
  • Our IT professionals are talented, ambitious, out-of-the-box thinkers who love to learn on the job-planning, deploying and maintaining state-of-the-art technology to deliver flawless performance 24/7/365.

Requirements

  • Demonstrated ability to architect solutions from scratch - designing data flows, integration patterns, and system components in live stakeholder settings.
  • Experience integrating with enterprise APIs and platforms (REST, GraphQL, OAuth 2.0, webhooks) and familiarity with data stores (PostgreSQL, MongoDB, Redis, or similar).
  • A track record of shipping: prototypes that became products, pilots that became programs.

Nice to have

  • Exposure to enterprise systems: Salesforce, Workday, NetSuite, ServiceNow, or similar HRIS/CRM/ITSM platforms.
  • Experience with conversational AI platforms: Google Dialogflow CX, Microsoft Copilot Studio, or equivalent.
  • Familiarity with cloud AI/ML services on AWS, GCP, or Azure.
  • Comfort with SQL and analytical tooling for evaluating AI system performance.
  • Proficiency in at least one scripting or development language (Python strongly preferred
  • familiarity with JavaScript/TypeScript a plus).

Skills

  • Keep a current AI tool landscape and comparison matrix spanning general-purpose copilots and function-specific enterprise apps.
  • Use agile rituals and rapid experimentation to learn quickly and keep delivery momentum.

Compensation

  • First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies.

Benefits

  • Comprehensive medical, dental, vision, disability, life insurance
  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
  • Voluntary supplemental health coverage and life insurance
  • Paid time off and paid sick leave
  • Paid parental and pregnancy leave
  • Family-forming benefits (IVF, Preservation, Adoption etc.)
  • Employee bonus referral program
  • Employee 1:1 coaching, perks and discounts program
  • We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • If you are hired in Belmont, California, the compensation range for this position is between $127,400 and $182,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits.
  • Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more!

Company info

  • we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location.
  • Bottom line: We are committed to hiring and retaining great people because we know you power our success.
  • And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location.
  • We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process.

Equal opportunity

  • equal opportunity employer that truly values diversity.
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This listing is sourced directly from Ringcentral's careers page and normalized into a canonical job model.