Zoom Video Communications
Machine Learning Engineer - Agentic Retrieval
Seattle, Washington, USA · Senior · full-time
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$22,795 more — $174,595 — moves this role to Level III and 3 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $174,595 would place this position at wage Level III. That figure is within the posted range, and I'd like to target it. This role classifies under "Software Developers" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Software Developers (15-1252) · Seattle-Tacoma-Bellevue, WA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- The Agentic Retrieval team sits within Zoom's GenAI Engineering organization and is responsible for building a multi-tenant, permission-aware retrieval platform.
- We operate at the intersection of distributed systems, machine learning, and large language models - powering search and answer generation across meetings, chat, docs, and third-party enterprise applications through a layered API architecture (keyword search, natural language search, and agentic RAG-based answer generation).
Responsibilities
- Designing and optimize Retrieval-Augmented Generation (RAG) pipelines for multi-step, tool-using AI agents.
- Developing ranking, relevance modeling, and evaluation frameworks to improve search quality and answer grounding.
- Building indexing pipelines that transform heterogeneous enterprise data into unified, retrieval-ready representation.
- Building entity extraction and NLP pipelines that support agentic reasoning over enterprise content.
- Have experience building or integrating RAG systems and LLM-based applications in production.
- Strong system design skills with the ability to reason about scale, reliability, latency, and cost trade-off.
Requirements
- Possess proficiency in one or more of: Python, Go, Java, C#, or C++.
Skills
- 07/24/26 Ways of Working Our structured hybrid approach is centered around our offices and remote work environments.
- Click Learn for more information.
- Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
- This form is solely for applicants who require an accommodation due to a qualifying medical disability.
- Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Compensation
- Salary Range or On Target Earnings: Minimum: $151,800.00 Maximum: $332,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Benefits
- What we're looking for Master's degree or higher in Computer Science, Artificial Intelligence, Machine Learning, Distributed Systems, or a related field.
- If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon.
Company info
- Zoomies help people stay connected so they can get more done together.
- We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
- We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind.
- Our Commitment At Zoom, we believe great work happens when people feel supported and empowered.
- We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential.
- If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
- Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings.
- Please refer to our candidate privacy statement for more information of how we use your data.
- About Us Zoomies help people stay connected so they can get more done together.
This listing is sourced directly from Zoom Video Communications's careers page and normalized into a canonical job model.