Hyperexponential
Senior Manager, Solutions (Field Engineering)
New York (hybrid) · Senior
Sponsorship not specified$164k-$227kDetected 97 days ago
SpringGitStakeholder ManagementSalesCustomer SuccessLeadershipMentoringActuarial ScienceUnderwriting
About the role
- Solutions (Field Engineering) sits at the technical heart of hx's go-to-market engine, owning the 'Technical Win' in every opportunity.
- The team operates at the intersection of product, sales, and customer success, working directly with underwriters, actuaries, IT leaders, and security teams at some of the world's most sophisticated insurers.
- The team thrives at the edge of what's possible - tackling the hardest integration and implementation challenges where creativity, rigour, and technical depth are essential.
Responsibilities
- Drive optimal win rates across qualified opportunities by coaching Solutions Team (Solutions Engineers and Architects) through discovery, demos, architectural workshops, and proof-of-value engagements with clear, technically and commercially aligned execution
- Drive optimal Technical Win conversion from proof-of-value to closed deals by analysing outcomes, capturing learnings, and refining how the team builds customer confidence
- Build and develop a high-performing, engaged team through clear standards, structured feedback, and defined career progression pathways
- Establish consistent execution frameworks across discovery, solution design, and POV delivery, using metrics and AI-enabled workflows to scale quality
- Partner cross-functionally with Sales, Product, and Customer Success to align technical execution with revenue goals and influence product direction
- Field Engineering doesn't just support deals - it accelerates them, de-risks them, and shapes how hx shows up in the market.
- Exceptional opportunities for personal development and growth as we build something remarkable together.
- Virtual meet with Talent Partner to kick things off
Requirements
- Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence.
Skills
- Meet with one of Sales Leaders & Have Lunch with Urszula
- Values Interview
Compensation
- Base Salary: $164,000 - $227,000
- On Target Earnings: $200,000 - $283,000
- Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this.
- $6,000 training and conference budget for individual and group development.
- Top-spec equipment (laptop, screens, adjustable desks, etc.).
- Regular remote and in-person hackathons, lunch and learns, socials, and game nights.
Benefits
- Full medical, dental, and vision package to fit your needs.
- Mental health support via Spring Health and Rula.
- Access to One Medical.
- Flexible vacation policy - take time when you need it.
- Pet discount plans, retirement plan (401K), and discount programs available to employees..
Company info
- Reduce sales cycle length and improve forecast accuracy by identifying technical risks early and partnering with Sales to proactively unblock deals
- Led or significantly contributed to Solutions Engineering or Solutions Architecture teams in a B2B SaaS or similarly complex environment
- Demonstrated measurable impact on presales metrics such as win rates, POV conversion, sales cycle length, or forecast accuracy
- Built or improved presales processes (discovery frameworks, demo structures, POV execution) that brought consistency and quality to how technical teams engage with customers.
- Coached and developed individual contributors, improving technical storytelling, solution design, and stakeholder management, alongside experience (or clear readiness) in hiring, onboarding, and managing performance. Used data and metrics to drive team performance and accountability.
- Partnered effectively with Sales, Product, and Customer Success to align technical strategy with commercial outcomes
- Maintained technical credibility with customers, senior stakeholders and internal teams by staying current with product capabilities, guiding solution design, and supporting the team through complex technical conversations.
- You prefer to stay hands-on as an individual contributor rather than building leverage through coaching and team development.
- You're uncomfortable holding people accountable to clear standards or providing direct feedback when performance falls short.
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