Relx
Journal Manager--0522-PH-112
Philadelphia, PA
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About the role
- Purpose of the Job A Senior Journal Manager (JM) is responsible for independently managing the end-to-end operational process of journal publication.
- You will delight authors and reviewers on your journal portfolio, optimizing journal system configurations and workflows to maximize customer satisfaction.
- You will ensure that journals operate and progress in the most effective and efficient way, and to the right quality and publication speed standards, in line with Journal Operations strategy.
Responsibilities
- Be accountable for author and reviewer journeys across your journal portfolio, monitoring journal trends, bottlenecks and anomalies in Researcher Support work and outsourced production work.
- Lead discussions with publishers on trends and recommend actions where needed.
- Deliver a high standard of customer support to researchers to maximize their satisfaction and minimize their effort in the publication journey.
- Develop strong relationships and work collaboratively with editors, publishers, societies and researchers to meet shared objectives, as a journal publication process expert.
- Adopt an innovative, continuous-improvement mindset; analyze data, reports and workflows to identify opportunities to improve speed and efficiency, and optimize quality, across standard and non-standard workflows.
- Champion change; progress your portfolio and participate in projects that drive change, balancing customer and business interests.
- Support initiatives that drive innovative approaches to optimization and keep up to date with wider innovation projects.
- Be an active, collaborative and constructive representative of the JM group in support of projects and initiatives facilitated by other operational departments.
- Monitor journal performance in content delivery and quality and proactively optimize workflows to support content delivery strategy.
Requirements
- Plan issue publication schedules and ensure articles and issues are published accordingly, flexing to support Journal Operations content growth and issue realization targets when required.
Compensation
- $53,900 - $89,800.
Benefits
- Lead discussion with internal and external contacts to provide guidance on workflows and changes that will strategically benefit journals.
Company info
- We are committed to providing a fair and accessible hiring process.
Equal opportunity
- EEO Know Your Rights.
Visa & Work Authorization
- are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientat
This listing is sourced directly from Relx's careers page and normalized into a canonical job model.