Affirm
IT Support Administrator I
New York, New York, United States
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About the role
- Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
- The IT team helps keep Affirm's people productive, connected, and secure by supporting the technology employees rely on every day.
- Our ideal candidate excels in troubleshooting and problem-solving, with respect for compliance, and documentation.
Responsibilities
- Locally support and troubleshoot users within our NYC office
- Remotely support and troubleshoot our end user's problems
- Maintain our Zoom Rooms and AV hardware within conference rooms
- Occasionally maintain the in-office, local network infrastructure
- Maintain enterprise systems and company IT assets such as servers and desktops
- Confidence to maintain office IT infrastructure on their own, as needed
- We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
Requirements
- Experience administering Google for Business
- Experience with AV systems
- Ability to explain difficult technical concepts without being condescending
- Experience with macOS administration and support
- Experience with machine and account provisioning and deprovisioning
- Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office.
Compensation
- Employees new to Affirm typically come in at the start of the pay range.
- Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
- Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
- USA base pay range (CA) per year: $80000 - $100000
Benefits
- Health care coverage
- Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- An employee stock purchase plan enabling you to buy shares of Affirm at a discount
- Equity Grade - 2
Visa & Work Authorization
- Please note that visa sponsorship is not available for this position.
This listing is sourced directly from Affirm's careers page and normalized into a canonical job model.