Five9
Commercial Sales Account Director
San Francisco, CA (Hybrid) · Director
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$29,627 more — $100,027 — moves this role to Level II and 2 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $100,027 would place this position at wage Level II. That figure is within the posted range, and I'd like to target it. This role classifies under "Market Research Analysts and Marketing Specialists" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Market Research Analysts and Marketing Specialists (13-1161) · San Francisco-Oakland-Fremont, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Join us in bringing joy to customer experience.
- We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
- The Commercial Account Director is responsible for customer relationships and overall account strategy within a defined set of existing accounts.
Responsibilities
- Collaborate with the Five9 team to develop a comprehensive sales strategy. Utilizing the wide range of talent that Five9 brings to the marketplace.
- Develop and present compelling proposals that showcase the value of expanding their engagement with Five9.
- Create and drive revenue within a specified region or list of named accounts.
- Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
- Own the sales cycle from lead generation to closure.
- Develop business plan and present the business plan during quarterly review sessions.
- Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
- Self-generate leads from a personal connection, referral partners, and regional networking events
- Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience.
Requirements
- Minimum of 5 years of successful experience in sales, with a track record of exceeding targets.
- Documented track record of sales excellence
- A proven sales hunter and closer
- 3 days a week (T, W, TH) in our San Ramon office is required.
- 3 days a week (T, W, TH) in our San Francisco office is required.
- Minimum of 5 years of successful experience in sales, with a track record of exceeding targets. Preferably in the CCaaS and/or SaaS with agent count of 100
- 3,000>
- Be able to work independently and as part of a team in a fast pace, rapid change environment.
- Success selling at the C-level
- Superior professional presence and business acumen
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
Compensation
- Meet and exceed all quarterly and annual sales quotas.
Benefits
- Identify growth opportunities that the customer would benefit by taking advantage of, uncover other divisions within your customer's organization, and develop tailored approaches to capitalize on them.
Company info
- Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
- Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together.
- This is a hunting role; however, it comes with a hunting license for a clearly defined list of customers already doing business with Five9.
- Establish early credibility and cultivate strong relationships with existing customers to understand their business needs and challenges.
- Proactively identify opportunities to upsell additional Five9 products or services to existing customers.
This listing is sourced directly from Five9's careers page and normalized into a canonical job model.