Talkiatry

Talkiatry

Director, Operational Programs

New York, NY · Director

Sponsorship not specifiedDetected 6 hours ago
SQLExcelLeadershipCommunication

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Cap-exempt (no lottery)0
Sponsors this role35
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • Clinicians don't train for a decade to spend their days on paperwork and prior auths.
  • But across our field, documentation, authorizations, and administrative sprawl pile up until clinicians spend more time on the work around care than on care itself.
  • Your job is to give clinicians their time back: find the administrative work weighing them down, take it off their plate, and rebuild it as something faster, standardized, and increasingly automated.

Responsibilities

  • As Director, Operational Programs, you own the mandate to change that at Talkiatry.
  • You'll combine clinician feedback, operational data, and a real understanding of clinical workflows to design, pilot, and scale the programs that make Talkiatry the best place in the country to practice psychiatry.
  • You own two vendor-run support programs today, and you'll build the automation and AI roadmap that decides how this work runs tomorrow.
  • You lead through influence as much as authority.
  • We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
  • Use clinician feedback and operational data to find the workflows that create the greatest administrative burden.
  • Design, pilot, and scale solutions that
  • Partner with Product and Engineering to redesign, automate, and productize complex operational workflows.
  • Own the automation and AI roadmap for the processes behind care delivery, and push each one from manual to standardized to automated.
  • Own the clinician support programs end to end.

Requirements

  • SQL and Excel proficiency required.

Benefits

  • medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
  • hone your skills and build new ones with our Learning team as Talkiatry expands
  • we're a mental health company, and we put our team's well-being first
  • 5-10 years in healthcare operations, clinician enablement, or process transformation.

Company info

  • At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience.
  • At Talkiatry, we are an

Equal opportunity

  • equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience.

Visa & Work Authorization

  • Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed.
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This listing is sourced directly from Talkiatry's careers page and normalized into a canonical job model.