Canopy Connect

Forward Deployed Engineer

Remote (USA & Canada)

Work authorization required$125k-$150kDetected 193 days ago
ReactNext.jsTailwind CSSNode.jsExpressPostgreSQLAWSFigmaAdobe XDPhotoshopCustomer SuccessCommunication

About the role

  • We're growing quickly and are scaling up.
  • You will work with companies that range from small startups to large technology unicorns.

Responsibilities

  • Support contract renewals and growth initiatives in partnership with Sales, Engineering and Leadership.
  • Design skills in Figma, Adobe XD, Photoshop or similar
  • Demonstrated ability to design and operationalize customer success processes in early-stage or scaling organizations.
  • Experience collaborating closely with engineering and product teams to deliver customer-driven solutions.
  • Think "We" Not "I" | We prioritize the success of the team over individual contributions. The best decisions are made through triangulating the opinions of the team. Productive disagreement leads to good decisions. We don't tolerate brilliant jerks.
  • Be Worthy of Trust | We are building critical infrastructure that processes sensitive data.
  • Own It | We are owners of the product and the company, and we own our successes as well as our failures.
  • Productive disagreement leads to good decisions.

Requirements

  • 3-5 years of software engineering experience, preferably with our tech stack:
  • Proven success managing large or strategic enterprise accounts with complex integration needs.
  • Strong technical acumen and ability to troubleshoot issues related to APIs, data integrations, and authentication workflows.
  • Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders.

Skills

  • This position requires strong technical and communication skills.

Compensation

  • $125k - $150k depending on experience and skills.
  • We may go above this range commensurate with experience.

Benefits

  • Healthcare: We offer company-sponsored health, dental and vision insurance for employees and dependents.
  • Equity: We are a team of owners and we provide our team with generous equity grants.
  • Time to Recharge: We offer unlimited paid time off.
  • We offer a $1,000 stipend to equip you with a home office that is comfortable and personalized to your needs.

Company info

  • Lead end-to-end API onboarding and implementation for new customers, guiding technical teams through setup, testing, and go-live.
  • Analyze usage data to identify expansion opportunities and ensure customers realize measurable value from Canopy Connect's platform.
  • Please note that we are only accepting candidates who are authorized to work in the United States or Canada.
  • 401K: We offer a 3.5% match.
  • Be Worthy of Trust | We are building critical infrastructure that processes sensitive data. We earn trust every day by being transparent, honest and clear to all stakeholders.
  • Find a Way | We seize opportunities and iterate quickly. We refuse to get blocked. We are relentlessly optimistic about possibilities. Tenacious and creative, we find a way.
  • Own It | We are owners of the product and the company, and we own our successes as well as our failures. We value people who embody extreme ownership.
  • Raise the Bar | Our standard is to be the best in the world at what we do. We redefine excellence each day.
  • We are relentlessly optimistic about possibilities.
  • Raise the Bar | Our standard is to be the best in the world at what we do.
  • We are a fully distributed team.
  • Remote Friendly: We are a fully distributed team.

Visa & Work Authorization

  • Please note that we are only accepting candidates who are authorized to work in the United States or Canada.
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This listing is sourced directly from Canopy Connect's careers page and normalized into a canonical job model.