Technogen Inc.

Technogen Inc.

Analyst (Network/Telecom services)

Lansing, MI, United States

Sponsorship not specifiedDetected 3952 days ago
Customer SupportCiscoLeadershipCommunication

About the role

  • We have offices in VA,MD & Offshore development centers in India.We have successfully excuted 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.

Requirements

  • 1-7 years of experience in the field or in a related area.
  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
  • Provides professional recommendations, technical consultation, and expertise to State staff, and statewide local agencies in regards to Call Center Telephony operations.
  • Ability to work independently with various department staff, other state, local and federal agencies to accomplish goals and meet extensive deadlines.
  • Knowledge of current Telephony services and Technologies.
  • Knowledge of Avaya and/or Cisco platforms, call center features and operations.
  • Ability to resolve technical telecommunications problems utilizing multiple vendors/contractors.
  • Ability to communicate effectively, both verbally and in writing.

This listing is sourced directly from Technogen Inc.'s careers page and normalized into a canonical job model.