Samsara

Samsara

Pre-Sales Services Consultant (Engagement Services Manager)

Remote - US · Contract

Sponsorship not specified$101k-$136kDetected 5 days ago
SalesforceSalesForecastingCustomer SuccessCommunicationCollaborationPublic Speaking

About the role

  • The Engagement Services Manager (ESM) is responsible for representing Samsara's implementation/integration services and business development.
  • The role will be positioning the value of services and assisting in customers meeting their business needs with C-level personnel and defining services scope, approach, and timeline of services engagement during the sales cycle.
  • 7+ years of demonstrated experience in positioning Professional Services or Technology Solutions.

Responsibilities

  • Own Services pursuits (ARR attach quota)
  • Perform as a governing partner during implementation to continue customer sponsor and executive relationship, and assist with critical issues and expectation coordination
  • Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
  • Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
  • If you're ready to build for the long term and own the outcome, your journey starts here.
  • Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements.
  • All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
  • We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud.
  • At Samsara, we build for the people who keep the global economy moving.
  • We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders.

Skills

  • Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings
  • Can articulate relevant customer success stories and metrics that demonstrate value to the customer
  • 4-year Bachelor Degree
  • Specific skills in creating SFDC reports/dashboards and navigating in SFDC
  • Strong innovation
  • The range of annual base salary for full-time employees for this position is below.
  • Learn more about our total rewards and benefits below.
  • Annual Base Salary
  • $101,420.45 - $136,363.63 USD
  • Total Rewards

Compensation

  • The range of annual base salary for full-time employees for this position is below.

Benefits

  • Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company.
  • Flexible Working
  • Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more.

Company info

  • Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale.
  • Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
  • Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.
  • At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy.
  • Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale.
  • Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.
  • As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
  • Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
  • You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams.
  • You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
  • Articulate and sell the value of Samsara Services within prospective and existing accounts for enterprise customers
  • Be recognized by customers as a trusted advisor in product deployment and change management
  • A breadth of knowledge executing the SOW/Proposal processes by scoping, producing, and delivering to the customer SOWs that meet customers' documented requirements

Equal opportunity

  • Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities.

Visa & Work Authorization

  • Perform as a governing partner during implementation to continue customer sponsor and executive relationship, and assist with critical issues and expectation coordination
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This listing is sourced directly from Samsara's careers page and normalized into a canonical job model.