Fresenius Medical Care
Student Social Work Clinical Placement
Greensboro, NC, USA · Internship
Sponsorship not specifiedDetected 10 hours ago
ComplianceProcess ImprovementCustomer SupportPatient CareCollaboration
About the role
- Assist in the maintenance of a safe and clean working environment.
- The social worker student/intern may under direct guidance of a Licensed Social Worker: CUSTOMER SERVICES: Responsible for driving the FMS culture through values and customer services standards.
- Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life.
Responsibilities
- Collaborate with Financial Coordinators to educate patients about programs that may be available to assist with uncovered services, how to resolve billing concerns, and understand financial responsibilities.
- Possess the desire to deliver superior care to our patients and embrace Fresenius' mission and values.
Skills
- The Intern cannot work under the supervision of a family member.
- The Intern cannot care for a patient who is a family member.
- Performs additional duties as assigned.
- RELATIONSHIPS: The Intern cannot work under the supervision of a family member.
- OTHER: Performs additional duties as assigned.
- For patients.
Benefits
- The student intern supports FMCNA's mission, vision, core values and customer service philosophy.
- Provides established outcomes driven psycho-educational counseling methods aimed at improving areas of need, treatment adherence, vocational/educational rehabilitation and/or quality of life.
- Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes.
Company info
- Responsible for driving the FMS culture through values and customer services standards.
- Accountable for outstanding customer service to all external and internal customers.
- Develops and maintains effective relationships through effective and timely communication.
- Takes initiative and action to respond, resolve, and follow up regarding customer services issues with all customers in a timely manner.
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This listing is sourced directly from Fresenius Medical Care's careers page and normalized into a canonical job model.