Flexport
Global Operations Specialist
Dallas, Texas, United States · Junior
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About the role
- At Flexport, we know global trade can move the human race forward.
- That's why it's our mission to make global trade easier for everyone.
- Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries.
Responsibilities
- Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
- Use metrics to spot opportunities to improve and deliver great performance in your role.
- Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.
- Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team's and their client's expectations.
Nice to have
- Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination.
- Work and communicate cross-functionally within Flexport
- Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals.
- Bachelor's/Associate's degree OR 1+ year of relevant experience preferred.
Skills
- Strong written and verbal communication skills.
Compensation
- The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region.
Company info
- About Flexport: At Flexport, we believe global trade can move the human race forward.
- That's why it's our mission to make global commerce so easy there will be more of it.
- Global Operations Specialist Help our customers improve their global supply chains The Opportunity: At Flexport, we know global trade can move the human race forward.
- That's why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics.
- As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations.
- Now more than ever, customers need our support to survive and win in 2025.
This listing is sourced directly from Flexport's careers page and normalized into a canonical job model.