Cloud 9 Infosystems

Store Supervisor

Oswego, IL

No sponsorship$22k-$25kDetected 28 days ago

Inventory ManagementEmployee RelationsCustomer SupportCommunicationCollaborationProblem SolvingMentoring

About the role

At the Company, we believe the employee experience is paramount to all.
With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth.
Experience leading a team of hourly members

The Dispensary Supervisor of the Company will support day-to-day operations of the dispensary in accordance with state law and the Company standards.
As Supervisor, you will manage any customer (recreational, medicinal and caregivers) escalations, reinforce team culture and act as an ambassador of the Company's mission to normalize, professionalize, and revolutionize cannabis.
Regularly perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and inventory reporting) on non- peak periods.
Provide real-time coaching and feedback for performance concerns; document and escalate all employee relations issues in a timely manner to management.
Manage escalated customer concerns and respond to complex or nonstandard product questions.
Maintain inventory of marketing assets including fliers, merchandise, and promotional materials.

You are energetic, possess strong interpersonal skills and work well with others.
You enjoy people!
You are a leader who has a passion for coaching, teaching and listening to your teams.

High School Diploma or equivalent.
Excellent customer service skills.
Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.
Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
Excellent communication, interpersonal, and persuasive skills.
Ability to walk or stand for extended periods of time.
Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
skills include onboarding, training, coaching and providing feedback.
Elevated skills in decision making, active listening and problem solving.

Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
The company does not offer employment-based visa sponsorship for this role or any other position, now or in the future.
Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship at any time.

Facilitate training and onboarding of Lead Wellness Advisors and Wellness Advisors, including coaching on selling and cross-selling techniques.

The company does not offer employment-based visa sponsorship for this role or any other position, now or in the future.

This listing is sourced directly from Cloud 9 Infosystems's careers page and normalized into a canonical job model.