UMB

Client Advisor-Commercial Card

Kansas City MO

Sponsorship not specified$47k-$69kDetected 22 days ago

SalesAccount ManagementProcess ImprovementCustomer SupportResearchCommunicationProblem Solving

About the role

UMB's bottom line is directly impacted by the growth of our commercial loan portfolio and revenue generating lines of business in Treasury Management and Commercial Card.
The team consists of Commercial Relationship Managers, Treasury/Card Sales Officers, Account Executives, and Implementation Specialists.
You're more than a means to an end-a way to help us meet the bottom line.

This team manages the commercial payments relationships throughout its life - developing meaningful connections with management of companies, government and non-profits they serve.
Always mindful of the changes in the company, its industry, etc., over time that might create a change in their financial service needs.
As a Client Advisor - Commercial Card you will align to a geographic banking territory and/or Account Executive (AE)/Card Sales Officer (CSO) in support of Tier 2 and Tier 3 Commercial Card Program Clients and Program Administrators.
In this role, you deliver the Unparalleled Customer Experience through multiple contact channels including phone, email, and in person by working with the Commercial Banking Officer, Account Executive, Card Sales Officer, Program Administrator or Company Contact.
You'll be valued for exactly who you are and encouraged to support causes you care about.

Y ou possess a Bachelors Degree or equivalent relevant experience.
You have 2 years of credit card program or financial services experience;
You have d emonstrated attention to detail.
You can f ocus on the client.
You have complex problem-solving skills and ability to translate client needs.
You have p roactive follow through on issues for resolution.
You have good written and verbal communication skills.
You have a bility to identify and solve routine technical and end user system tools issues.

Please see the description of benefits included with this job posting for additional information.
Benefit offerings and eligibility requirements vary.

If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.

This listing is sourced directly from UMB's careers page and normalized into a canonical job model.